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Prevent users from clicking submit twice

Updated: 22 May 2010 | 8 comments
dingersoll's picture
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I have a workflow web form that collects data from the user, if they click the submit button twice it confuses the workflow and causes errors, I have tried using the "show progress" but that doesn't seem to work in this case.

Any help would be appreciated.

Thanks

Comments

sturnbow's picture
28
Apr
2009
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Strange that the "Processing"

Strange that the "Processing" layer isn't preventing the additional click.  Just to verify... you set the Form properties to show the processing message... correct?

jbrown's picture
29
Apr
2009
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Add Confirmation Message

Have you tried to add the "Ask Confirmation" option to the button, this might help to inform the user that the button was clicked the first time. This is under the functionality tab under behavior.

dingersoll's picture
04
May
2009
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Is there some event that is

Is there some event that is triggered after the form validation that I could wire into, to disable the link button at that time? If the network connection is slow, or the server is slow, the user has pleanty of time to click the link again.

Is there anything that would prevent the processing message from showing? 

dingersoll's picture
07
Jul
2009
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You must use a button control

The link button does not trigger the processing function, only the button control will do it.

 

BenS's picture
21
May
2009
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Processing message

We have found that if your workflow form is inside a web part for example on Sharepoint, the processing message was not showing.  I don't think we have figured out what the conflict is.

You could possibly have another form when the user hits submit telling them a summary or a message letting them know everything went through.

yliquor's picture
07
Jul
2009
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You ever notice that when...

your form is long, the processing message won't grey out the entire page.  It still allows you to click submit and it does not have the option to be on the bottom of the page, just the tops and center.
I think this is a bug...

matzebru's picture
08
Jul
2009
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I noticed that too. Only

I noticed that too. Only greys out the top 3/4 of a form in 1280x1024 resolution for me.

- Bruce

 *** If a forum post solves your problem, please flag it as a solution. If you like an article or forum post, vote it up. ***

sturnbow's picture
09
Jul
2009
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This is a bug

I"ve confirmed the Processing message not covering the entire page is a bug in 6.5.  It has been fixed in the upcoming version 7 release.