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Preview of HTML file with images in Discovery Accelerator

Created: 01 Oct 2009 • Updated: 12 Oct 2012 | 1 comment
This issue has been solved. See solution.

Hi All,
I have a .msg which has a HTML file as attachment. This html file also has some images for display. My .msg file contains html and images. When I search for this message in Discovery Accelerator (thick client) It shows html file preview but the images are missing.

Any idea how do I get the preview of complete html along with the images ?

-Ravi.

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Alok Dave's picture

Hello There,

Unfortunately there can’t be HTML rendering of the JPEG images, due to which CA-DA Client can’t show them in the UI. But then as a workaround if they want to see JPEG items then one easy option would to use “View Original” option available in the CA-DA Review screen. Using this option, one can open such image files in Native Format using the original application with which the file extension is associated.

(Note that it will require application like Microsoft Paint etc. to exist there on the Client machine and file extensions should be correctly pointed to such applications)

Hope this helps.

Cheers,

Alok D

SOLUTION