Endpoint Protection

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Proactive definitions too old?

  • 1.  Proactive definitions too old?

    Posted Apr 04, 2009 02:22 PM
    Endpoint Protection is disabled and tells me that, "Protection definitions are too old for Proactive Threat Protection."  Clicking Fix does not solve the problem.  My definitions are only a day old (Friday, April 3, 2009, r19).  Thanks in advance for any assistance!


  • 2.  RE: Proactive definitions too old?

    Posted Apr 04, 2009 05:31 PM
    The Proactive Threat Protection is slower than the Antivirus to apply the latest definitions, just wait some hours.


  • 3.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 12:54 PM
    and still get the same error. I've tried to update manually and have rebooted the server. The issue persists.


  • 4.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 12:57 PM
    Is this error on the server ? all clients? or 1 client only?

    If it 1 client only, try reinstalling the av client software.


  • 5.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 02:23 PM
    I have a little over 900 clients and this pops up on occasion.
    I'll reinstall and let you know how it goes. :(


  • 6.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 02:32 PM
    Remember that the proactive threat protection is not designed for Server OS therefore in these machines it will be always disabled by default.


  • 7.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 03:59 PM
    Well that explains that then, and now I do remember reading something on that. It'd also be nice if the program stated as much for those of us with short-term-memory cache issues.

    Thank you for the tip there.


  • 8.  RE: Proactive definitions too old?

    Posted Apr 06, 2009 06:11 PM
    That's why I asked it..


  • 9.  RE: Proactive definitions too old?

    Posted Oct 19, 2009 05:12 PM
    Performing Live Update and the error won't clear.  Definitions are 3 days old, why isn't it updating?


  • 10.  RE: Proactive definitions too old?

    Posted Oct 19, 2009 05:40 PM
    Under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\SERVICES\SmcService  added Multi String Value  “DependOnService”,  with  Data  as “SENS” .
    Reboot the machine


  • 11.  RE: Proactive definitions too old?

    Posted Oct 22, 2009 07:06 PM
    It had been running fine for a month but today I got a sonar error and even after update and reboot it is turned off and says my defintions are old.  The registry entry listed above already exists.   I'm running 11.0.5002 with todays definitions.