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''proactive detection settings disabled by your administrator'' but !

Updated: 23 May 2010 | 3 comments
mackali61's picture
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This issue has been solved. See solution.

I have :
Symantec Endpoint Protection Small Business Edition 12 0 1
it s say ''proactive detection setting disabled by your administrator'' proactive protection working but settings disabled. but my pc home computer and I am administrator.why? (sorry for my english)

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Vikram Kumar-SAV to SEP's picture
23
Nov
2009
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 is this PC Windows & or

 is this PC Windows & or Vista ?
If yes then disable UAC and make sure you have enabled the administrator account or your account is not a simple user account but a member of administrators.

If all doesn't work Un-install SEP delete all symantec folders c:\programdata ,c:\program files , reboot your computer and re-install SEP .

mackali61's picture
23
Nov
2009
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my pc windows 7 64 byte.

my pc windows 7 64 byte. thank you for your support.

Prachand's picture
26
Nov
2009
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Install SEP 12 with the admin

Install SEP 12 with the admin account.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)