Proactive Threat Disabled
All our computers were updated from the server and had the green dot and the definitions were all upto date. After a week, A red sign appeared and when i opened the client, I had got proactive threat disabled and it was waiting for updates.
Interesting, the workgroup clients had all green but the domain was the one with the problem. They are all communicating with the server as they have correct antivirus and network definitions. Its only the proactive threat which is strange.
Running command from server execute on clients and they show up in the console with green dot.
Logs of Proactive threat show:
TruScan has generated an error: code 11: description: Whitelist Failure
TruScan has generated an error: code 14: description: CAL Failure
The console shows good status as all clients have correct definitions, its only the clients which are showing the waiting for updates, despite having correct updates.
I have a problem allowing live update thru ISA 2006, could that be the reason why when its trying to update from the server sees the same definition???
Require some help here