Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

proactive threat protection

Created: 11 Oct 2010 • Updated: 18 Oct 2010 | 4 comments

the proactive threat protection out of nowhere got turned off and "disabled" and when I hit fix or try anything else it wont work.

Comments 4 CommentsJump to latest comment

Thomas K's picture

What version are you running? Are you seeing any errors? Try uninstalling and reinstalling the client.

 

Best,

Thomas

.Brian's picture

Is this a 64-bit server? If so, PTP will show as "OFF" by design as it is not supported.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

AravindKM's picture

Proactive protection will show the status as off in 64 bit OS and in server OS .Whether this the case?

If no pls tell us the version of SEP you installed in the system.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

P_K_'s picture

Proactive Threat Protection shows disabled and does not update definitions after install

http://www.symantec.com/business/support/index?page=content&id=TECH93621&locale=en_US

MCT MCSE-2012 Symantec Technical Specialist (SCTS)