Endpoint Protection

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  • 1.  proactive threat protection

    Posted Oct 11, 2010 03:27 PM

    the proactive threat protection out of nowhere got turned off and "disabled" and when I hit fix or try anything else it wont work.



  • 2.  RE: proactive threat protection

    Posted Oct 18, 2010 03:35 PM

    What version are you running? Are you seeing any errors? Try uninstalling and reinstalling the client.

     

    Best,

    Thomas



  • 3.  RE: proactive threat protection

    Posted Oct 18, 2010 04:00 PM

    Is this a 64-bit server? If so, PTP will show as "OFF" by design as it is not supported.



  • 4.  RE: proactive threat protection

    Posted Oct 19, 2010 01:07 AM

    Proactive protection will show the status as off in 64 bit OS and in server OS .Whether this the case?

    If no pls tell us the version of SEP you installed in the system.



  • 5.  RE: proactive threat protection

    Posted Oct 19, 2010 04:15 AM

    Proactive Threat Protection shows disabled and does not update definitions after install

    http://www.symantec.com/business/support/index?page=content&id=TECH93621&locale=en_US