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proactive threat protection

Created: 11 Oct 2010 | Updated: 18 Oct 2010 | 4 comments
bill ecu's picture
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the proactive threat protection out of nowhere got turned off and "disabled" and when I hit fix or try anything else it wont work.

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Thomas K's picture

What version are you running? Are you seeing any errors? Try uninstalling and reinstalling the client.

 

Best,

Thomas

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Brian81's picture

Is this a 64-bit server? If so, PTP will show as "OFF" by design as it is not supported.

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AravindKM's picture

Proactive protection will show the status as off in 64 bit OS and in server OS .Whether this the case?

If no pls tell us the version of SEP you installed in the system.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

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P_K_'s picture

Proactive Threat Protection shows disabled and does not update definitions after install

http://www.symantec.com/business/support/index?page=content&id=TECH93621&locale=en_US

Prachand MCSE-2012 Symantec Technical Specialist (SCTS)

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