Endpoint Protection

Hello,

My first post here. We have just upgraded our Symantec Endpoint Protection from version 11.0.6 to 12.1.1 (most current AFAIK). With the 11.0.6 there had been no problems at all. I have upgraded 3 unmanaged clients on my 3 PCs. Everything seems to be working OK except that the Proactive Threat Protection does not update the definitions date which is stacked on:

Monday, 14 November 2011 r11

The other two components - the Virus and Spyware Protection as well as the Network Threat Protection update their definitions' dates! Ihave used the SEP-SupportTool and reset the BASH (Proactive Threat Protection) definitions but it updated again to 14 Nov 2011 and stopped there.

I have been trying for hours to reach Symantec Support on email but it is impossible! I cannot say for sure that the actual updating is halted, but I would feel better if I see the changing of the date too.

Can somebody help with a solution?

Thanks in advance,

Hello golubovski,

Don' worry, your up-to-date. You can check this here: http://www.symantec.com/business/security_response/definitions.jsp

Greetings,

SDE

SDE,

Thank you for this crutial info! Indeed latest ProactiveThreatProtection is 14 Nov 2011. But my previous version [11.0.6] had a newer date before I upgraded... - can you explain this?

Thanks in advance,

Hello golubovski,

Proactive Threat Protection in SEP11 and SEP12 are different things. You can find some information in this post: http://www.symantec.com/connect/forums/proactive-threat-protection-definitions-sep-121-stale.

Greetings,

SDE