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Problem with agent for oracle on Windows server

Created: 29 May 2013 • Updated: 30 May 2013 | 11 comments

Hi,

 

Recently we have installed on Backup exec server the oracle agent, and we have a problem when we want install it on the oracle server.

So, when we configure the backup exec agent, oracle tab, we received this error:

BEerror.png

 

Have you an idea for this problem ?

When we connect to the database with sqlplus, we have not any problem.

Thanks

 

Operating Systems:

Comments 11 CommentsJump to latest comment

Info Snacks's picture

Thanks for your answer, but it doesn't works for me.

I have always the error.

We used Backup Exec 2010 R3 and Oracle 11.2.

Info Snacks's picture

This is the log we have when we try to connect to oracle with backup exec agent:

Audit trail: LENGTH : '175' ACTION :[7] 'CONNECT' DATABASE USER:[1] '/' PRIVILEGE :[4] 'NONE' CLIENT USER:[14] 'administrateur' CLIENT TERMINAL:[10] 'SERVEURNAME' STATUS:[4] '1031' DBID:[10] '3433767372' .

VJware's picture

Was the agent push installed or locally installed ? If locally installed, is the necessary info populated under the Publishing tab of the Remote Agent utility ?

Lastly, pls enable sgmon debugging on the oracle server & post/pm the output.

- Open SGMon from \Program Files\Symantec\Backup Exec\RAWS
- Select the following items from the main screen of Debug Monitor: RAWS, Capture to File.
- Click Clear Log.
- Inside Debug Monitor, go to Tools\Settings. Select  Agents on the left side. Then select Oracle RMAN on the right and set it to Low
- Inside the Tools\Settings dialog, select Job Engine & Remote Agent on the left. Then select Enable Job Engine and Remote Agent Debug outside of SGMon.
- Reproduce the error by trying to add the necessary info via the remote agent utility again.
- The logs are created under Program Files\Symantec\Backup Exec\RAWS\Logs and are named ServerName-SGMon.log, ServerName-BERemote##.log
- Once the logs are collected, disable SGmon debugging by clearing all the previously checked options.

Info Snacks's picture

Here is the log which i have collected

 

 

******************************************************************************
*****                    SGMon log for \\\\SRV-SAGEX3                    *****
*****                    Local Offset =-02:00                            *****
******************************************************************************
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle started.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: no purge is pending.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle complete.  Waiting 240 minutes before advertising again.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsWatchThread: advertise Now!
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle started.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ntfs\mnet]     - Informational: Restrict Anonymous Support is enabled
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ntfs\mnet]     - creating DLE for local machine
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 "Cluster" key does not appear to be present in the registry
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 Failed to open Microsoft cluster ()
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 VCS cluster keys do not appear to be present in the registry
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 Failed to open VCS cluster ()
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ntfs\mnet]     - EnumClusterDLEs: Could not opening cluster : Le système n’a pas trouvé l’option d’environnement spécifiée.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 7 returned 0(0x0) and 1 DLEs
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Nrds Message Len : 5677.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [fsys\oracle]        - RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 37 returned 0(0x0) and 0 DLEs
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 39 returned 0(0x0) and 0 DLEs
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 42 returned -536805816(0xE000FE48) and 0 DLEs
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP, service=6101
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55                      - SSL connection using version TLSv1
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55                      - SSL connection using cipher AES256-SHA
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [nrds]               - CreateConnection type=0 on socket 1824 via BESocket OK
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP port=6101 succeeded
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1824(0x720) retval = 0
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
BEREMOTE: [05/30/13 11:28:55] [0000]     05/30/13 11:28:55 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP.EUROPESNACKS.local, service=6101
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55                      - SSL connection using version TLSv1
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55                      - SSL connection using cipher AES256-SHA
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55 [nrds]               - CreateConnection type=0 on socket 1800 via BESocket OK
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP.EUROPESNACKS.local port=6101 succeeded
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1800(0x708) retval = 0
BEREMOTE: [05/30/13 11:28:56] [0000]     05/30/13 11:28:55 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle complete.  Waiting 240 minutes before advertising again.
 

VJware's picture

Would you pls post the beremote.log as well.

Secondly, would you confirm if the installed agent on the oracle server is the same version as that of the media server (13.0.5204)

Lastly, is there a trust relationship established ? Are you able to expand the server & select local drives from the backup selections ?

Info Snacks's picture

 

Would you pls post the beremote.log as well.

<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
<<<<<<<<<<<< LOGGING ON >>>>>>>>>>>>>>>>>>>
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle started.
[5776] 05/30/13 11:53:18 [fsys\ntfs\mnet]     - Informational: Restrict Anonymous Support is enabled
[5776] 05/30/13 11:53:18 [fsys\ntfs\mnet]     - creating DLE for local machine
[9112] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle started.
[9112] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: no purge is pending.
[9112] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle complete.  Waiting 240 minutes before advertising again.
[4216] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsWatchThread: advertise Now!
[5776] 05/30/13 11:53:18 [fsys\ntfs\mnet]     - EnumClusterDLEs: Could not opening cluster : Le système n’a pas trouvé l’option d’environnement spécifiée.
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 7 returned 0(0x0) and 1 DLEs
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:53:18 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Nrds Message Len : 6815.
[5776] 05/30/13 11:53:18 [fsys\oracle]        - RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 37 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 39 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 42 returned -536805816(0xE000FE48) and 0 DLEs
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
[5776] 05/30/13 11:53:18 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP, service=6101
[5776] 05/30/13 11:53:18                      - SSL connection using version TLSv1
[5776] 05/30/13 11:53:18                      - SSL connection using cipher AES256-SHA
[5776] 05/30/13 11:53:18 [nrds]               - CreateConnection type=0 on socket 1200 via BESocket OK
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP port=6101 succeeded
[5776] 05/30/13 11:53:18 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1200(0x4b0) retval = 0
[5776] 05/30/13 11:53:18 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle complete.  Waiting 240 minutes before advertising again.
[9112] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle started.
[9112] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: no purge is pending.
[9112] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle complete.  Waiting 240 minutes before advertising again.
[4216] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsWatchThread: advertise Now!
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle started.
[5776] 05/30/13 11:54:21 [fsys\ntfs\mnet]     - Informational: Restrict Anonymous Support is enabled
[5776] 05/30/13 11:54:21 [fsys\ntfs\mnet]     - creating DLE for local machine
[5776] 05/30/13 11:54:21 [fsys\ntfs\mnet]     - EnumClusterDLEs: Could not opening cluster : Le système n’a pas trouvé l’option d’environnement spécifiée.
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 7 returned 0(0x0) and 1 DLEs
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:21 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Nrds Message Len : 6815.
[5776] 05/30/13 11:54:21 [fsys\oracle]        - RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 37 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 39 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 42 returned -536805816(0xE000FE48) and 0 DLEs
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
[5776] 05/30/13 11:54:21 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
[5776] 05/30/13 11:54:21 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP, service=6101
[5776] 05/30/13 11:54:22                      - SSL connection using version TLSv1
[5776] 05/30/13 11:54:22                      - SSL connection using cipher AES256-SHA
[5776] 05/30/13 11:54:22 [nrds]               - CreateConnection type=0 on socket 1196 via BESocket OK
[5776] 05/30/13 11:54:22 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP port=6101 succeeded
[5776] 05/30/13 11:54:22 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1196(0x4ac) retval = 0
[5776] 05/30/13 11:54:22 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle complete.  Waiting 240 minutes before advertising again.
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle started.
[5776] 05/30/13 11:54:25 [fsys\ntfs\mnet]     - Informational: Restrict Anonymous Support is enabled
[5776] 05/30/13 11:54:25 [fsys\ntfs\mnet]     - creating DLE for local machine
[5776] 05/30/13 11:54:25 [fsys\ntfs\mnet]     - EnumClusterDLEs: Could not opening cluster : Le système n’a pas trouvé l’option d’environnement spécifiée.
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 7 returned 0(0x0) and 1 DLEs
[9112] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle started.
[9112] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: no purge is pending.
[9112] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle complete.  Waiting 240 minutes before advertising again.
[4216] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsWatchThread: advertise Now!
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:25 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Nrds Message Len : 6815.
[5776] 05/30/13 11:54:25 [fsys\oracle]        - RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 37 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 39 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 42 returned -536805816(0xE000FE48) and 0 DLEs
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
[5776] 05/30/13 11:54:25 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP, service=6101
[5776] 05/30/13 11:54:25                      - SSL connection using version TLSv1
[5776] 05/30/13 11:54:25                      - SSL connection using cipher AES256-SHA
[5776] 05/30/13 11:54:25 [nrds]               - CreateConnection type=0 on socket 468 via BESocket OK
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP port=6101 succeeded
[5776] 05/30/13 11:54:25 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 468(0x1d4) retval = 0
[5776] 05/30/13 11:54:25 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle complete.  Waiting 240 minutes before advertising again.
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle started.
[5776] 05/30/13 11:54:26 [fsys\ntfs\mnet]     - Informational: Restrict Anonymous Support is enabled
[5776] 05/30/13 11:54:26 [fsys\ntfs\mnet]     - creating DLE for local machine
[4216] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsWatchThread: advertise Now!
[9112] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle started.
[9112] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: no purge is pending.
[9112] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: negative (purge) advertisement cycle complete.  Waiting 240 minutes before advertising again.
[5776] 05/30/13 11:54:26 [fsys\ntfs\mnet]     - EnumClusterDLEs: Could not opening cluster : Le système n’a pas trouvé l’option d’environnement spécifiée.
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 7 returned 0(0x0) and 1 DLEs
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer: SRV-SAGEX3
[5776] 05/30/13 11:54:26 [fsys\ese]           - AreYouSureThisIsAnExchangeServer SRV-SAGEX3: 0
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Nrds Message Len : 6815.
[5776] 05/30/13 11:54:26 [fsys\oracle]        - RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 37 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 39 returned 0(0x0) and 0 DLEs
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: EnumSelfDLE for file system 42 returned -536805816(0xE000FE48) and 0 DLEs
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: Security is enabled!!!
[5776] 05/30/13 11:54:26 [ndmp\ndmpcomm]      - GetCertificateDataFolderPath: Not checking for cluster.
[5776] 05/30/13 11:54:26 [nrds]               - ConnectToServerEndPoint: dest=SRV-BACKUP, service=6101
[5776] 05/30/13 11:54:27                      - SSL connection using version TLSv1
[5776] 05/30/13 11:54:27                      - SSL connection using cipher AES256-SHA
[5776] 05/30/13 11:54:27 [nrds]               - CreateConnection type=0 on socket 1200 via BESocket OK
[5776] 05/30/13 11:54:27 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: send of SRV-SAGEX3.EUROPESNACKS.local type 7 subtype 2 to target=SRV-BACKUP port=6101 succeeded
[5776] 05/30/13 11:54:27 [BESocket]           - @@@@@@@MyCloseSocket called with sockfd = 1200(0x4b0) retval = 0
[5776] 05/30/13 11:54:27 [ndmp\ndmpcomm]      - NrdsAdvertiserThread: advertisement cycle complete.  Waiting 240 minutes before advertising again.
 

Secondly, would you confirm if the installed agent on the oracle server is the same version as that of the media server (13.0.5204)

Yes

Lastly, is there a trust relationship established ? Are you able to expand the server & select local drives from the backup selections ?

Yes, actually, we have a job who backup part of this server.

VJware's picture

Is port 5633 open @ the Oracle server ?

If yes & as you have already confirmed the account is part of local admin on the Oracle server + a member of SYSDBA group (this is different from DBA group), the necessary permissions are in place.

Pls ensure you are using the FQDN and not IP address in the remote agent utility. Lastly, are you following the process as mentioned in http://www.symantec.com/business/support/index?pag...

Info Snacks's picture

Ok,

After many operations, i have new error:

Unable to validate the credentials of the database.

 

Info Snacks's picture

Ok, with the account "SYS", the connection is ok.

Thank you very much for your answers !