Symantec Management Platform (Notification Server)

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  • 1.  Problem with applying license

    Posted Jul 13, 2010 02:29 AM

    I am having a problem with the new Altiris Licensing.  I can import the new 1100 C.M.S. Licenses on the the S.I.M., but as soon as I import the 200 I.T.M.S. licenses, they overwrite the 1100 C.M.S. licenses instead of appending the license count, and then I am unable to update the C.M.S. licensing on the S.I.M. Has anyone experienced this?


  • 2.  RE: Problem with applying license

    Posted Jul 13, 2010 06:36 AM

    Yes, that is default behaviour. The Altiris Licenses are not stackable. They have to be merged before you can import them. Otherwise only the last applied license will count.


  • 3.  RE: Problem with applying license
    Best Answer

    Posted Jul 13, 2010 07:17 AM
    And just in case you're wondering how to do that...
    Log into the licesning site...

    Click on 'Manage My Licenses' on the nav bar up top
    Click on 'Advanced Search' under Search Your License Catalog
    Leave the defaults and click on the Search button under the 'Search By License Details' section
    Now click on any of the View Details links
    Now click on Combine Licenses
    You'll get a pop-up window
    Check off the appropriate check boxes
    Then select a product and choose the nodes to combine.
    Download

    Dan


  • 4.  RE: Problem with applying license

    Posted Jul 14, 2010 09:26 AM
    Correct.  Whereas previously you could use three different license keys and they would stack (e.g. 700 + 200 + 50 = 950), now the same behavior would result in only the latest license applying (e.g. 700 + 200 + 50 = 50).


  • 5.  RE: Problem with applying license

    Posted Jul 22, 2010 05:07 AM

    The Notification Server never had stackable licenses. That was and is the main issue for all the license problems that customers experience.