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Backup faiulure with error code 1 backup done some file was no backkuped
     and on log of backup you see win32\unknow error ecc....

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Netbackup 6.5.2A

Exchange:… Exchange Server 2003 Sp2

Opereting System:…. Windows Server 2003 SP1 32bit

Policy di backup: Windows Server 2003 SP1 32bit – is a media server
                     backup selection:

\\nomeserver\nomeshare1

….

\\nomeserver\nomeshare10

Pre and post command: No

I waith client give me some bpbkar (verbose 5 ) log after retray job

Regards

hi

from bpbkar

11.38.58.920: [8004.7808] <2> tar_base::V_vTarMsgW: INF - Volume snapshots not enabled
11.38.58.936: [8004.7808] <8> file_system_access::V_GetSecurity: WRN - GetFileSecurity(\\XXX-NAS) Failed (WIN32 123: The filename, directory name, or volume label syntax is incorrect. )
11.38.58.936: [8004.7808] <2> ov_log::V_GlobalLogEx: INF - file_access (constructor): 0 non-NTFS volumes
11.39.15.529: [8004.7808] <2> tar_base::V_vTarMsgW: ERR - failure reading file: \\xxx-NAS\xxxx\xxxxxxx\xxxxx\xxxxx.pst (WIN32 1450: Unknown error)
11.41.09.946: [8004.7808] <2> tar_base::V_vTarMsgW: ERR - failure reading file: \\xxx-NAS\xxxx\xxxxxxx\xxxxx\xxxxx.pst (WIN32 1450: Unknown error)

from bpcd

11:12:44.528 [6188.4448] <2> bpcd main: Duplicated vnetd socket on stderr
11:12:44.528 [6188.4448] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
11:12:44.528 [6188.4448] <2> bpcd main: VERBOSE = 5
11:12:44.528 [6188.4448] <2> bpcd main: Not using VxSS authentication with nbkmaster.internal.bologna-airport.it
........
11:42:44.771 [6488.2528] <2> bpcd main: final fork cmd = "C:\Program Files\VERITAS\NetBackup\bin\bptm.exe" -rptdrv -jobid -1252573961 -jm
11:42:44.771 [6488.2528] <2> bpcd main: After CreateProcess, pid = 6520
11:42:44.771 [6488.2528] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

any Idea????

Regards

I just googled this and found an answer in another forum from Mr Bob Stump:

you need the license and software for
Feature: MS Exchange extension (Active)

Sounds about right if you're only hitting the issue with .pst files.

hgi from bpbrm

11:39:15.529 [4448.6756] <16> bpbrm main: from client sab-oracle1: ERR - failure reading file: \\SAB-NAS\DAF\Acquisti\Catherine\Cartelle personali(1).pst (WIN32 1450: Unknown error)
11:39:15.529 [4448.6756] <2> vnet_cached_gethostbyname: vnet_hosts.c.307: found host in cache: nbkmaster
11:39:15.529 [4448.6756] <2> vnet_cached_gethostbyname: vnet_hosts.c.307: found host in cache: nbkmaster
11:39:15.529 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4019: connect in progress: 0 0x00000000
11:39:15.529 [4448.6756] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
11:39:15.529 [4448.6756] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpjobd
11:39:15.670 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4205: in progress connect: 0 0x00000000
11:39:15.670 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4208: connect: async CONNECT FROM 172.18.0.50.3512 TO 172.18.0.56.13724 fd = 1724
11:39:15.670 [4448.6756] <2> logconnections: BPJOBD CONNECT FROM 172.18.0.50.3512 TO 172.18.0.56.13724
11:39:15.670 [4448.6756] <2> vauth_authentication_required: vauth_comm.c.749: no methods for address: no authentication required
11:39:15.670 [4448.6756] <2> vauth_connector: vauth_comm.c.182: no methods for address: no authentication required
11:39:15.670 [4448.6756] <2> job_authenticate_connection: no authentication required
11:39:15.670 [4448.6756] <2> job_authenticate_connection: ignoring VxSS authentication check for now...
11:39:15.670 [4448.6756] <2> job_connect: Connected to the host nbkmaster contype 10 jobid <10914> socket <1724>
11:39:15.670 [4448.6756] <2> job_connect: Connected on port 3512
11:39:15.670 [4448.6756] <2> set_job_details: Sending Tfile jobid (10914)
11:39:15.670 [4448.6756] <2> set_job_details: LOG 1252575555 16 bpbrm 4448 from client sab-oracle1: ERR - failure reading file: \\SAB-NAS\DAF\Acquisti\Catherine\Cartelle personali(1).pst (WIN32 1450: Unknown error)

11:39:15.670 [4448.6756] <2> set_job_details: Done
11:39:15.888 [4448.6756] <2> job_monitoring_exex: ACK disconnect
11:39:15.888 [4448.6756] <2> job_disconnect: Disconnected
11:39:15.888 [4448.6756] <2> vnet_cached_gethostbyname: vnet_hosts.c.307: found host in cache: nbkmaster
11:39:15.888 [4448.6756] <2> vnet_cached_gethostbyname: vnet_hosts.c.307: found host in cache: nbkmaster
11:39:15.888 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4019: connect in progress: 0 0x00000000
11:39:15.888 [4448.6756] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2043: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
11:39:15.888 [4448.6756] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2057: service: bpdbm
11:39:16.216 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4205: in progress connect: 0 0x00000000
11:39:16.216 [4448.6756] <2> vnet_async_connect: vnet_vnetd.c.4208: connect: async CONNECT FROM 172.18.0.50.3513 TO 172.18.0.56.13724 fd = 1704
11:39:16.216 [4448.6756] <2> logconnections: BPDBM CONNECT FROM 172.18.0.50.3513 TO 172.18.0.56.13724
11:39:16.216 [4448.6756] <2> vauth_authentication_required: vauth_comm.c.749: no methods for address: no authentication required
11:39:16.216 [4448.6756] <2> vauth_connector: vauth_comm.c.182: no methods for address: no authentication required
11:39:16.216 [4448.6756] <2> check_authentication: no authentication required
11:39:16.216 [4448.6756] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.770: Ignoring VxSS authentication: 2 0x00000002
11:39:16.216 [4448.6756] <2> vnet_check_vxss_client_magic_with_info: vnet_vxss_helper.c.926: Not using VxSS authentication: 2 0x00000002

hi all license are install

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the policy is

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MS-WindowsNT

Regards

This is not a licensing issue. The reason you see errors when backing up PST files (Microsoft Outlook) is because they are open files. The PST files can get very large and they are locked when a user has them opened in an Outlook profile. I backup terabytes of NAS data using CIFS and the most common missed files are PST.

Regards,

Jack Roche

Tks Jack

The backup is a type MS-WindowsNT, classic backup , you thinks is better to use the Integration Exchange to backup or other solution ???

TIA

Regards

Emiliano