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  • 1.  Problem with backup/restore - wrong policy restoration.

    Posted Feb 08, 2008 09:51 AM
    Hi.

    I have SMS 8260 (software version 7.6.0-6 Wed Jan 2 22:05:57 2008). I try to restore full system backup previously made from 8260 SMS running as Control Center + Scanner. I do restoration in to another clean SMS Control Center + Scanner system (it is VMWare installation). Both systems have SMS version 7.6.0-6.

    Restoration from backup ends fine. I can see all my setting back - Control Center web page shows all my custom spam/antivirus policys and all IP/SMTP settings from original SMS8260 system.

    Problem: restored settings did not work at all! For example - my antispam policy contain only one, customized rule (all spam should be quarantined). Default antispam rules did not enabled! But then i try to send spam message via SMS - my restored rules did not workins! In opposite i got in my mailbox original spam message with subject line containing [spam] - no message goes to quarantine!

    The same behaviour with antivirus and compliance rules - they are showed as enabled but did not work.

    reboot did not helps...

    Any ideas?


  • 2.  RE: Problem with backup/restore - wrong policy restoration.

    Posted Feb 11, 2008 08:34 AM
    After some more testing, I can say what this problem occur only with backup/restore made to/from ftp host.

    If I do full "local" backup and restore original applience from "local" backup - thel all works fine.

    If I do the same backup/restore cycle using ftp - then this problem occur...

    I hope this will be fixed?