Problem with barcode rules on 2012
I have a library with a mixture of LTO5 and LTO3 drives and would like to be able to use a mixture of tapes without them being loaded into incorrect slots. I've been following this article on setting up barcode rules: http://www.symantec.com/connect/articles/setting-barcode-rules-be-2012
Problem is it doesn't seem to work and I suspect the reason is that Backup Exec is stripping out the L5/L3 suffix. So for example, a tape I inserted has the label 004775L5 but shows in BE as just 004775. However, if I look on the web interface of the library itself, the L5 suffix is showing up.
Any ideas? Is this normal behaviour?