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PROBLEM FACING ON SYSTEM RECOVER.DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT

Created: 18 Jun 2012 | Updated: 20 Jun 2012 | 4 comments
VINOTH KUMAR's picture
VINOTH KUMAR
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This issue has been solved. See solution.

I am using Symantec System Recovery  2011 Ver 10.I am facing a problem during system recover.

I want to recover my computer.I inserted symantec recovery disk and the system is booted through the disc.

Now i clicked the recover my computer.While am clicking next option in the recover my computer menu to select the recovery points its closing the recovery menu.

Its showing DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT.

 

 

 

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Markus Koestler's picture
Markus Koestler Trusted Advisor
PROBLEM FACING ON SYSTEM RECOVER.DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT - Comment:18 Jun 2012 : Link

Have a look here: http://www.symantec.com/business/support/index?page=content&id=HOWTO21330

*** Please mark thread as solved if you consider this to have answered your question(s) ***

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Andy H.'s picture
Andy H. Symantec Employee Technical Support
PROBLEM FACING ON SYSTEM RECOVER.DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT - Comment:18 Jun 2012 : Link

Hello,

The Windows registry controls drive letters. What this is saying that when you restore your computer, SSR will put everything back the way it was, exactly, but if it is dissimilar hardware, or something has changed such as new or different disks are in the machine, it is possible that one of the drive letters may change. This can also happen if the operating system volume is not C:\.

One thing you can do is restore the operating system partition \ Windows boot partition and get Windows up and running. Then restore any other partitions. If any partitions aren't the same drive letter, you can change the drive letter from within Windows. Again, Windows is ultimately responsible for drive letters.

Andy Horlacher

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VINOTH KUMAR's picture
VINOTH KUMAR
PROBLEM FACING ON SYSTEM RECOVER.DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT - Comment:18 Jun 2012 : Link

Please see the attachment.While am clicking next in the recover my computer menu.Its going back to the original screen."DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT"

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Recover my computer.pdf 247.22 KB
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Chris Riley's picture
Chris Riley Symantec Employee Technical Support Accredited
PROBLEM FACING ON SYSTEM RECOVER.DRIVE LETTER UNDER THE SYMANTEC RECOVERY MIGHT NOT MATCH WITH THE WINDOWS ENVIRONMENT - Comment:20 Jun 2012 : Link

This is not a problem, it's just an informational message.

Some of the drive mappings within the recovery environment are just temporary mappings. The recovery environment is just a WindowsPE 'session'.

Please mark thread as solved if you consider this to have answered your question(s)
 

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