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Problem: Faulting application Rtvscan.exe, version 11.0.6200.513, faulting module ccL608.dll, version 106.5.3.5, fault address 0x00016c00

Created: 17 Dec 2012 • Updated: 17 Dec 2012 | 5 comments

Hi,
I have a problem with SEP on Windows XP SP3.
After startup system, SEP service is closing with an error:

Faulting application Rtvscan.exe, version 11.0.6200.513, faulting module ccL608.dll, version 106.5.3.5, fault address 0x00016c00

szAppName : Rtvscan.exe     szAppVer : 11.0.6200.513     szModName : ccL608.dll
szModVer : 106.5.3.5     offset : 00016c00     

I need a solution.

thanks

Comments 5 CommentsJump to latest comment

.Brian's picture

You'll want to go to the latest version of 11.x, RU7 MP3:

Symantec™ Endpoint Protection and Symantec Network Access Control 11 Release Update 7 MP3 Release Notes

http://www.symantec.com/docs/DOC6158

Migrating to Symantec Endpoint Protection 11.0.7300 (RU7 MP3)

http://www.symantec.com/docs/TECH199189

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

 

 
Error: EventID 1000 or 1004, "Faulting application Rtvscan.exe, version 10.0.1.1000, faulting module Rtvscan.exe, version 10.0.1.1000, fault address 0x0008811d"

Article:TECH101496  |  Created: 2005-01-24  |  Updated: 2010-08-13  |  Article URL http://www.symantec.com/docs/TECH101496
 

 

Thanks In Advance

Ashish Sharma

 

 

grzegorz kwoczka's picture

Problem solved by removing the PC client group SEP on server.
And allowing the SEP client to connect to the default group in the client tree SEP and then moved it to the correct group.

Thank you all for your attention and support
Regards
GK