Problem with IDR/RemoteAgent after the newest SP
On August 14th we had a successful backup of a Windows Server machine including a new .DR-file.
Then, the newest SP for BE 2010R3 was installed and right after this it happened:
The Server machine was accidentally killed - no problem using IDR, I thought.
The IDR process then was started successfully until the window comes up where you can see what is done at the moment and which media is used.
There the process hangs for a while and then complains, that I have to make sure that the Remote agent is running and that the correct version is installed.
I guess, the problem is that the Agent was updated with the last SP and the backup was done with the old one installed on the BE machine.
What can I do ?