Endpoint Protection

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  • 1.  Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 09:47 AM

    Hi,

    I'm having a problem to add an additional management server.

    I'm using RU5, I'm adding a new management server because I want to migrate my SEPM to another machine, and I can not use the disaster recovery because the machine that is holding the SEPM at the moment is my Active Directory, and I can not change the machine name after restore the database.

    I've tried to add on the new machine the additonal management server and I don't get any error the service just stay like that "The database is being created and initialized. This will take a few minutes" I left creating the database for about 10 hours and did not finished.

    The new machine is running win2008 r2 x64 I've tested the connection with the database and is fine using the odbc from C:\windows\SysWOW64

    Does anyone can point me anything else to do.

    Thanks



  • 2.  RE: Problem to install an additional management server to an existing site

    Broadcom Employee
    Posted Oct 06, 2010 09:59 AM

    are you trying to install using administrator account?

    did you check for issue like port conflict, password, etc?



  • 3.  RE: Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 10:03 AM

    can you telnet the port 8443?

    what is the db you are using?

    is the firewall off on the server?

    http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/205550d7b6c4ec16652574130073bef1?OpenDocument



  • 4.  RE: Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 10:50 AM

    Which is the database in use with RU5 & the one which you are trying to create.



  • 5.  RE: Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 11:41 AM

    SQL 2005 Express, I can connect to the database firewall is of on the database server and on SEPM machine and is off on the new machine.

    Thanks



  • 6.  RE: Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 02:35 PM

    Is it possible to change the mame and IP insade of the SEPM console assing to everyone and them create a backup of the database and the certificate key, and restore on the new machine?

    What I need to know if i do that i will lose the clients connection?



  • 7.  RE: Problem to install an additional management server to an existing site



  • 8.  RE: Problem to install an additional management server to an existing site

    Posted Oct 06, 2010 11:21 PM

    Hi,

    I believe default SQL Express 2005 is not supported by SEPM. you need to used the default Sybase database or SQL 2005 (Std / Enterprise Edition). However,

    for troubleshooting SEPM attempts to connect to SQL on standard 1433 port and default installation of SQL takes dynamic ports. You can use SQL Management Studio and attempt to connect to the SQL Express. You can change the Port in SQL Management Studio to use port 1433 for SQL and then attempt to install SEPM again.

    I believe this should solve your problem.



  • 9.  RE: Problem to install an additional management server to an existing site
    Best Answer

    Posted Oct 08, 2010 02:04 PM

    I've found the problem was permission, my credecial is Domain admin and as domain admin the SEPM was not adding an additional management server. As local administrator worked well for me. Next time I'll try run as administrator....lol ;0

     

    Thanks