Messaging Gateway

Our SBG 7.7 is set to block certain keywords. One of them is the word 'CIALIS' (this is a drug used for E.D.)
Some of the legitimate messages are being blocked (as reported by one of my peers) which contains the word 'specialist' (speCIALISt)  and I'm wondering why SBG didn't recognize the whitespaces or lack of and quarantined the email.

The solution that my peer did was to add this word to the exceptions which I want to remove.

Our client complains of receiving emails that are spam and valid emails being quarantined. We had a notification for encrypted attachments and office documents and had that disabled. We also increased the number of occurences for keywords from 1 to 2 and 3 in the dictionaries. One of the spams being received contains an email address similar to our domain. It contains the same email for both inbound and outbound.

But you might want to upgrade to 8.x  There are a lot of changes and significant performance improvments.  Our 8200 boxes were nearly pegged and the upgrade reduced workload 30-40%.  SBG 8.0.2-12 is current.

Hi, we just moved to version 8.0.2 and it still is the same. We had to disable all the keyword policies and just rely on SBGs spam recognition at the moment.
I'm thinking of creating separate policies for each part of the email (subject, body, attachments).