Endpoint Protection

Hi

I have this topology:

Symantec -> LUA 2.2.1 -> ftp-server -> LUAU 1.5.7 -> end users

LUA 2.2 successfully download updates from main site.
LUA 2.2 successfully distribute updates to ftp server.
But LUAU 1.5.7 cant download updates  from ftp server - it download livetri.zip and after some processing say
"The LiveUpdate Administration Utility either could not find or open one of the TRI files. These files are LiveTri.zip, SymTri.zip, and SymTri16.zip. All three of these files should be downloaded each time this utility runs. If you retrieve updates again, you will probably solve this problem."
Is anybody try to use LUAU with LUA 2.2?

hi,
can you browse the ftp :// from the LUAU 1.5 and view the definiton files?

\what is the event id on LUAU 1.5?

Error message in log.liveupdate on the computer LUAU 1.5 installed?

Pete!

>can you browse the ftp :// from the LUAU 1.5 and view the definiton files?
yes
and LUAU successfully download livetri.zip from ftp

> what is the event id on LUAU 1.5?
where i can find event id?

> Error message in log.liveupdate on the computer LUAU 1.5 installed?
i can't find any errors in log.liveupdate

LU correctly downloads livetri.zip and needed updates to temporary folder (C:\Program Files\LiveUpdate Administration\temp)
But after that LUAU starts and display error above

in lualog.xml:
...
- <log_entry>
<start_time>1242895791</start_time>
<end_time>1242895802</end_time>
<status>2</status>
<type>1</type>
<synopsis>The TRI files are missing</synopsis>
<silent_mode>0</silent_mode>
<message>The LiveUpdate Administration Utility either could not find or open one of the TRI files. These files are LiveTri.zip, SymTri.zip, and SymTri16.zip. All three of these files should be downloaded each time this utility runs. If you retrieve updates again, you will probably solve this problem.</message>
<number_retrieved>0</number_retrieved>
- <steps>
- <step>
<step_message>Created temporary download directory</step_message>
<step_status>0</step_status>
</step>
- <step>
<step_message>Retrieved updates</step_message>
<step_status>0</step_status>
</step>
- <step>
<step_message>Removed incompatible updates</step_message>
<step_status>2</step_status>
</step>
</steps>
</log_entry>