Messaging Gateway

Dear all Profressional,

     When I find messages on Message Audit Log function.The message log doesn't show the original Subject & Verdict. 
     What's happening? Can you tell me why?
 

 

 Hi,

What does it display instead?

//ian

Hi Lan
     The original subject  shows "(none)" & The verdict doesn't show anything.

thanks for helping
 

Off the top of my head, could be recipient validation rejecting the message at the RCPT TO: stage of the SMTP conversation.
At that point, we haven't seen the message body so understandably don't know what it is.

What does the verdict say?

Can you post a screenshot, removing identifiable information such as public IP and email addresses.



 

hi Lan
 

I attached my pic this link.
http://imagehost.thaibuzz.com/show.php?id=624a58c95798f19b305fd878937a3563

 

Hi there,

It seem I also have the very same problem. is there any solution on this problem. I use Symantec Brightmail Gateway 8.0.1-7

Thanks

xfxforce,

when you click on the email address in the message audit log list, does it show that it was delivered to an IP address? Please post a screen shot removing any personal information and we can analyse it.

Hi,

Please take a look at the following KB to decipher what those blank fields indicate:

http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2009101216361354

Regards,

Adnan

Hi Chลi,

If your question has been answered by any of the responses above, can you please close this old and still open thread by marking that response as the Solution?

Thanks

Adnan

Hi Chลi,

Any chance of closing this thread by marking the appropriate response as the Solution?

Thanks

Adnan