Problem restoring files from a VM
I've been Googling for hours now trying to find a solution to this, but no joy, so I'm hoping someone here will be able to help!
We've got a Hyper-V server with various virtual servers running on it, one of which is our central filestore.
The backups have run fine and when I select the virtual server on the Backup and Restore view, I can indeed select last weekend's backup and browse and select the files. However, the restores fail every single time (only from these virtual servers though - regular servers I can successfully restore from).
The error I get reads:
V-79-57344-4612 - The path (C:\TEMP) on the Backup Exec server for staging temporary data when restoring individual items must be on an NTFS volume that is local to the Backup Exec server. Edit the properties for the restore job, and under Settings, click Advanced. Change the path, and then submit the job again.
But C:\ is a local, NTFS drive. One thing I read suggested that the problem could be that C:\ doesn't have enough free space. No problem, I think, I'll put it on the D: drive instead. So I went to the button in the top left corner -> Configuration and Settings -> Backup Exec Settings. I went to the Granular Recovery Technology section and changed both cases of C:\TEMP to D:\Staging (which is an existing, empty folder) and pushed OK.
I ran the job again... but get exactly the same error - still mentioning C:\TEMP! I've restarted the server in case that was the issue, but still the same.
Then I re-read the error and noticed it says, "Edit the properties for the restore job, and under Settings, click Advanced. Change the path, and then submit the job again." But when I edit the job, at no point is there a "settings" option or an "advanced" button or option.
I've been through every options screen I can find and nowhere can I find anything pointing to or mentioning C:\TEMP anymore.
All the Googling I have done only seems to really mention Exchange issues, which this isn't. I've tried some of the fixes anyway but no joy. Anyone got any ideas?
(This is is my first post, so if I've left anything out or there's any more information you need, let me know!)