It appears, you have the storage group or database selected in the restore selections. Please create a new backup job and expand the mailbox store to select individual mailbox that you plan to restore. Users can continue to use their mailbox while the restore is happening. But, having them out will probably help in improving the performance of restore. Please note that if this is a tape backup, the database would be first staged to local NTFS volume and then restored from there. So, the restore would take more time compared to a backup to disk.

Please mark it a solution, if this is useful.
Thanks

Thanks for the response Hemant.

Unfourtunatly, I have definetly only selected the actual folder I want to restore.

(you can't see the actual selected folder in this image, that's a bit further down,.. but just to show you the top levels. )

I want to restore a folder of a subfolder inside a specific mailbox.

Any further ideas?

It is a tape backup and I am aware it 'stages' the SG to an NTFS volume first (took me 32 hours to restore once :-( ) ... We are looking into backup to disks urgently.

I'm not quite sure why this isn't.... I can't even re-direct the thing to another freshly created mailbox!!!

Any help would be much appreciated.

Regards
Steve

If it makes any difference - this is a snapshot full backup as it turns out.

Did you try creating a new job, because i am suspecting some corruption with this restore selection list, somehow it shows "\\xxxx\Microsoft Information Store\Third Storage group" in the restore selections. Please try creating a new restore job and select mailbox to be restored and submit the restore.

Thanks

Hi Steven,

Try this link:

https://www-secure.symantec.com/connect/articles/r...

See if you can restore data after staging to disk.

I'll give that a go now Craig - Thanks.

Hemant - I changed it to \\xxxx to protect our server names :-) - it deos actually show the correct server name.

Each time I create the job, I am right clicking on the media in the device view and choosing 'Restore Data'... so that it takes me directly to the catalogued tape. The tape was backed up 1 week ago so BackExec still has the media catalogued. I have done this numerous times with different settings (have just verified that all of the 07 databases can be overwritten by restore as well)

If you have any more suggestions that would be great - I will give Craig's guide a go now in the meantime.

Many thanks
Steve

Craig,

I've made a copy to disk and the actual file size of the disk is 240gb so I assume the data is there... however when I go to restore using that as the source it is saying it contains no data? Any ideas?

A backup set was created which contains no data. See the job log for details.

That's the error message....

ahhh! that's nearly 2 days gone by now that i've been unable to restore. Why is the software so unpredictable? granted i've inherited the setup from someone else but still....

The Exchange Restore folder that I used as the B2D location is on a SAN if that makes any difference.

If it makes any difference, this is a snapshot full backup. Could that be causing an issue with B2D?

Hi Stephen,

I've restored from a snapshot full backup, but Symantec tell you not to use AOFO with any DB.
The location being on a SAN makes no difference.
If you cannot do this with Backup Exec, try opening that backup file with NTBackup and see if you can restore it.
Can you perhaps send some screenshots through as well?

But take a look here as well:

http://seer.entsupport.symantec.com/docs/312377.htm

I will try with NTBackup next week to see if this helps.

If I want to re-configure the exchange backups... is it a case of turning AOFO off from within options to disable the snapshot backups?

Does anyone have any other suggestions as to how to get this data? Is it worth me duplicating the data again from the tape?

Any suggestions would be greatly appreciated - thanks for the response(s).

Steve