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Problem with Sharepoint 2007 sp2 and BE 2010

Created: 12 May 2010 • Updated: 18 Jun 2010 | 3 comments
Pawel O's picture
This issue has been solved. See solution.

Hi,
I'm trying to set up backup on my sharepoint farm, but during built selection list I'm getting error

I've turned on logging on my sharepoint server but, there is no log from wrapper. When I started wrapper manually, log files is created normally. This is my beremote log output

[4484] 05/12/10 12:24:24 ERROR: Could not connect to server sharepoint
[4484] 05/12/10 12:24:24 Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000
[4484] 05/12/10 12:24:24 ndmpConnectEx: 'sharepoint' resolves to the local machine itself. So, we will try and connect to a loopback address ...
[4484] 05/12/10 12:24:24 ndmpConnectEx : Control Connection information: A connection was established between end-points [::1]:50085 and [::1]:10000.
[2724] 05/12/10 12:24:25 ndmpRun: Control connection accepted : connection established between end-points [::1]:10000 and [::1]:50085
[4484] 05/12/10 12:24:25 NDMP version 3 connection CONNECTED
[3980] 05/12/10 12:24:25 BELogonUser: beclass::IsThisMe() returned error: 87
[3980] 05/12/10 12:24:25 LogonType set = [LOGON32_LOGON_BATCH][0x4]
[3980] 05/12/10 12:24:25 LogonUser(LOGON32_LOGON_BATCH-0x4) success
[3980] 05/12/10 12:24:25 Successfully impersonated domain\user
[3980] 05/12/10 12:24:25 WhoAmI( ) reports: domain\user
[4484] 05/12/10 12:24:25 NDMPEngine::SetupNDMPConnection(): Using proxy authentication as requested
[3980] 05/12/10 12:24:25 Create process returned 522
[4484] 05/12/10 12:24:25 GetTopology returned be0, from server sharepoint, as user domain\user
[4484] 05/12/10 12:24:25 @@@@@@@MyCloseSocket called with sockfd = 1276(0x4fc)    retval = 0
[4484] 05/12/10 12:24:25 Input Error (       0) for Type: (43)
[4484] 05/12/10 12:24:25 FS_ResolveDevName: [Server Farm 1 (sharepoint)]
[4484] 05/12/10 12:24:25 MB2-Resolve returned 1
[4484] 05/12/10 12:24:25 Notes Agent:CLNFileSystem::ResolveDeviceName
[4484] 05/12/10 12:24:25 ApplyRegExp(): Invalid input (Server Farm 1 (sharepoint)). Parsing Failed.
[4484] 05/12/10 12:24:25 GoodEvName(): Invalid EV device (Server Farm 1 (sharepoint)).
[4484] 05/12/10 12:24:25 ApplyRegExp(): Invalid input (Server Farm 1 (sharepoint)). Parsing Failed.
[4484] 05/12/10 12:24:25 GoodEvName(): Invalid EV device (Server Farm 1 (sharepoint)).
[4484] 05/12/10 12:24:25 Input Error (e000fe23) for Type: (43)
[4484] 05/12/10 12:24:25 EVM_ResolveDeviceName: Function Enter
[4484] 05/12/10 12:24:25 ApplyRegExp(): Invalid input (Server Farm 1 (sharepoint)). Parsing Failed.
[4484] 05/12/10 12:24:25 EVM_ResolveDeviceName: Invalid device name (Server Farm 1 (sharepoint)). Parsing Failed.
[4484] 05/12/10 12:24:25 EVM_ResolveDeviceName: Function Exit
[4484] 05/12/10 12:24:25 Not valid device name : Server Farm 1 (sharepoint)
[4484] 05/12/10 12:24:25 FS_BlowOutMachine: entered -->Server Farm 1 (sharepoint)<--
[4484] 05/12/10 12:24:25 FS_BlowOutMachine: device already in DLE list
[4484] 05/12/10 12:24:25 Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000
[4484] 05/12/10 12:24:25 ndmpConnectEx: 'sharepoint' resolves to the local machine itself. So, we will try and connect to a loopback address ...
[4484] 05/12/10 12:24:25 ndmpConnectEx : Control Connection information: A connection was established between end-points [::1]:50089 and [::1]:10000.
[3980] 05/12/10 12:24:25 @@@@@@@MyCloseSocket called with sockfd = 1280(0x500)    retval = 0
[3980] 05/12/10 12:24:25 FreeFormatEnv( cur_fmt=0 )
[3980] 05/12/10 12:24:25 FreeFormatEnv( cur_fmt=0 )
[2724] 05/12/10 12:24:25 ndmpRun: Control connection accepted : connection established between end-points [::1]:10000 and [::1]:50089
[4484] 05/12/10 12:24:25 NDMP version 3 connection CONNECTED
[2920] 05/12/10 12:24:25 BELogonUser: beclass::IsThisMe() returned error: 87
[2920] 05/12/10 12:24:25 LogonType set = [LOGON32_LOGON_BATCH][0x4]
[2920] 05/12/10 12:24:25 LogonUser(LOGON32_LOGON_BATCH-0x4) success
[2920] 05/12/10 12:24:25 Successfully impersonated domain\user
[2920] 05/12/10 12:24:25 WhoAmI( ) reports: Domain\user
[4484] 05/12/10 12:24:25 NDMPEngine::SetupNDMPConnection(): Using proxy authentication as requested
[2920] 05/12/10 12:24:25 Create process returned 522
[4484] 05/12/10 12:24:25 GetTopology returned be0, from server sharepoint, as user domain\user
[4484] 05/12/10 12:24:25 @@@@@@@MyCloseSocket called with sockfd = 1352(0x548)    retval = 0
[4484] 05/12/10 12:24:25 This is an SPS server, but we failed to get the topology
[4484] 05/12/10 12:24:25 Could not resolve the "bews-ndmp" or the "ndmp" service, error code: 10109, using port 10000
[4484] 05/12/10 12:24:25 ndmpConnectEx: 'sharepoint' resolves to the local machine itself. So, we will try and connect to a loopback address ...
[4484] 05/12/10 12:24:25 ndmpConnectEx : Control Connection information: A connection was established between end-points [::1]:50093 and [::1]:10000.
[2920] 05/12/10 12:24:25 @@@@@@@MyCloseSocket called with sockfd = 1308(0x51c)    retval = 0
[2920] 05/12/10 12:24:25 FreeFormatEnv( cur_fmt=0 )
[2920] 05/12/10 12:24:25 FreeFormatEnv( cur_fmt=0 )
[2724] 05/12/10 12:24:26 ndmpRun: Control connection accepted : connection established between end-points [::1]:10000 and [::1]:50093
[4484] 05/12/10 12:24:26 NDMP version 3 connection CONNECTED
[2088] 05/12/10 12:24:26 BELogonUser: beclass::IsThisMe() returned error: 87
[2088] 05/12/10 12:24:26 LogonType set = [LOGON32_LOGON_BATCH][0x4]
[2088] 05/12/10 12:24:26 LogonUser(LOGON32_LOGON_BATCH-0x4) success
[2088] 05/12/10 12:24:26 Successfully impersonated domain\user
[2088] 05/12/10 12:24:26 WhoAmI( ) reports: Domain\user
[4484] 05/12/10 12:24:26 NDMPEngine::SetupNDMPConnection(): Using proxy authentication as requested
[2088] 05/12/10 12:24:26 Create process returned 522
[4484] 05/12/10 12:24:26 GetTopology returned be0, from server sharepoint, as user domain\user
[4484] 05/12/10 12:24:26 @@@@@@@MyCloseSocket called with sockfd = 1352(0x548)    retval = 0
[4484] 05/12/10 12:24:26 This is an SPS server, but we failed to get the topology
[4484] 05/12/10 12:24:26 DSEnumerator failed with -536870161: Although the specified server is a SharePoint resource, Backup Exec cannot confirm the topology.  Review your SharePoint credentials, and ensure that the services are running on the Web servers.
[2088] 05/12/10 12:24:26 @@@@@@@MyCloseSocket called with sockfd = 1268(0x4f4)    retval = 0
[2088] 05/12/10 12:24:26 FreeFormatEnv( cur_fmt=0 )
[2088] 05/12/10 12:24:26 FreeFormatEnv( cur_fmt=0 )
[3608] 05/12/10 12:24:26 @@@@@@@MyCloseSocket called with sockfd = 484(0x1e4)    retval = 0
[3608] 05/12/10 12:24:26 FreeFormatEnv( cur_fmt=0 )
[3608] 05/12/10 12:24:26 FreeFormatEnv( cur_fmt=0 )
[3608] 05/12/10 12:24:26 DS_CloseSelectionService
[4484] 05/12/10 12:34:05 @@@@@@@MyCloseSocket called with sockfd = 1132(0x46c)    retval = 0
[4484] 05/12/10 12:34:05 FreeFormatEnv( cur_fmt=0 )
[4484] 05/12/10 12:34:05 FreeFormatEnv( cur_fmt=0 )
[4484] 05/12/10 12:34:05 DS_CloseSelectionService

I added zzz.config.exe, article http://seer.entsupport.symantec.com/docs/300675.htm.
My sharepoint farm consist of two servers, one aplication windows 2008 R2 x64 and one database SQL 2008 and windows 2008 x86. I can make backup of sharepoint databases from BE 2010.

Regards,

Comments 3 CommentsJump to latest comment

sazz.'s picture

This can happen if the Remote Agent Service on the SharePoint Web Server is running as a user name instead of using the Local System Account.

As per the article please save the file as spswrapper.exe.config and follow the steps as per the article you provided.

SOLUTION
nhej-'s picture

You may also call our Technical Department team at 1-800-634-4747 opt 1 for further information.

Cheers!
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Pawel O's picture

Hi,

Is there any solution to use domain account instead local system, what permission I need add to domain account ?

I've added permission described in admin guide (local admin, create token and farm administrator), I turned off UAC.

Thanks,