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Problem with slow network

Created: 09 Feb 2014 • Updated: 10 Feb 2014 | 5 comments
lvargas's picture
This issue has been solved. See solution.

hi all, recently migrated CMS version 7.1 to 7.5, turn off the option to legacy agent and Inventory policies, agents are in 7.1, the problem is that many agents make requests to the server 7.5 and the network becomes too slow, and I can resolve this problem?, which is what caused this affectation to the network?, as I can limit the bandwidth?, thank you for your answers

Operating Systems:

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SK's picture

So you have upgraded the SMP from 7.1 to 7.5 but not the clients, correct?

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lvargas's picture

Thank you for you answer, yes its correct, the clients are in 7.1, the SMP is in 7.5

SK's picture

OK.  If any upgrade policies were either left enabled during the SMP or were enabled by the upgrade process, then your clients are most likely downloading their new agents and plugins.

 

I always recommend to isolate iis on the SMP so that it only onllows its localhost IP as well as the actual IP of the SMP during upgrades.  This allows you to disable any upgrade polciies that maybe enabled before or during the upgrade.

You would then clone the SMA upgrade policy and target all site servers with it.  After adding their IP's to the iis allow list, they will upgrade their SMA's.  You can then upgarde their site services.

You can then test other actions against the site servers before removing isolation and enabling the default SMA upgrade policy.

Once all clients have upgraded their SMA's, you can then target the estate with solution agent/plugin upgrades.

All of this should first be carried out in the test lab that mimicks the production environment.

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SOLUTION
MS_ITMS's picture

You can manage the network with your Filters where you can set few set of clients to upgrade to 7.5, and step by step you can complete your network, in that way there wont be too much congestion nor requests on the Notification Server.

Once the upgrade process is complete the Network would be normal

 

ITMS 7.5 installation, upgrade, and migration prerequisites
http://www.symantec.com/docs/HOWTO80654  

ITMS Implementation and Configuration Guides
http://www.symantec.com/connect/articles/itms-impl...
 

If the suggestion has helped to solve your problem, please mark the post as a solution.

MS_ITMS

lvargas's picture

Thanks for your answers