Problem - Symantec AntiVirus 10.1 LiveUpdate disabled
Hello,
we use Symantec AntiVirus Corporate Edition 10.1 on our Clients. The clients get their Updates from an Symantec AntiVirus Server in our network.
If a user is out of the office the client can not update from our Symantec AV Server. So, they should use LiveUpdate. But if the users open the Symantec
AntiVirus program the Button for "Live Update" is disabled (grey). The user can not start an "Live Update" manually.
Only if i give the users more privileges (PowerUsers) they can launch "Live Update". Normally our users are only normal users - no administrators - no
power users. Can i change the permissions of the file system / registry so also an normal user can start "Live Update"?
Which registry changes / file system changes i have to set (permissions)?
Can somebody help me?
Thanks.
regards
Comments
Create a Group for these
Create a Group for these mobile clients move them to that group.
then on the group
Right-click the client group.
Uncheck Inherit settings from Server Group.
Right-click the client group, and then select All Tasks > Symantec AntiVirus > Virus Definition Manager.
In the Virus Definition Manager dialog box,Check Schedule client for automatic updates using LiveUpdate, click Schedule, specify a schedule, and then click OK.
For registry this is the key responsible for it
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\PatternManager
http://www.simplepctalk.com/2007/12/liveupdate-locked-cant-update-symantec-antivirus/
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Thanks for your answer - the
Thanks for your answer - the problem still exists.
The policy is set to "Do not allow client to manually launch LiveUpdate" unchecked. The Registrykey is also set correct to 0 (HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\PatternManager\LockUpdatePattern value 0).
The problem is that a normal domain user has no permissions to start LiveUpdate manually. I do not want to configure all the notebook clients to start LiveUpdate every day - because it is to much network traffic.
And i have found no way to give a domain user the rights to lunch LiveUpdate - has somebody an idea?
regards
Restricted users cannot run
Restricted users cannot run LiveUpdate under Windows 2003/XP/20 http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2000100614565548?Open&src=tranus_ent_sl00
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
You can possible create a
You can possible create a policy in which SEP liveupdate will automatically connect to internet. I will get back to you as soon I got back to office. We create a separate policy when Workstation is in or out your environment or network.
@jhay6600@yahoo.com Thanks,
@jhay6600@yahoo.com
Thanks, but this is here not possible because we have to use Symantec AntiVirus 10.1.x and you use Symantec Endpoint Protection 11.
@Rafeeq
Thanks, this way it works.
regards
Kai Schumacher
Would you like to reply?
Login or Register to post your comment.