Endpoint Protection

Hello,

I successfully deployed SEP 11.06 on severals computers. But I wanted to remove SEP on one of my clients computers. So I uninstall manually SEP on this computer and actually I have a message that indicates that for security, the settings are managed by a system administrator. I can't manage my settings so how can I do to uninstall completely and properly SEP ?

Etinewok

Logoff and login as Local Administrator then try to uninstall from Add/Remove programs

Whether your user is member of admin group?
Which is the OS?Also provide us a screen shot.

just remove it from add/remove programs.

to install or remove a program you needto be logged in as Administrator.
Best way to remove ( SEP ) any program is by Add/Remove programs..if only it fails then you can try Manual Removal Procedure.

That's what I did. I used "Add/Remove programs" with the Administrator account. When I clic on "Uninstall", a message indicated that software is used at this moment (of course, it is the  antivirus server) and I choose to continue.

When I go to "Windows Firewall" => "Advanced settings" (on the left), I can see the rules who allow software to connect on the computer. And I can see that there is rules for "Live Update 3.0 Servers", "Live Update Admin", "Symantec AntiVirus Servers" etc... whereas SEP is uninstalled. I can't delete them.
Maybe the problem comes from here ?

Still I am not clear about your problem.Which is the OS?Where you are seeing your message?If possible prove us a screen shot...
Symantec AntiVirus Servers and SEP together should not install in a same computer....

If you are seeing windows firewall having some rules you can remove them.Mostly somebody may be created it manually.Go to add/remove programs and see any symantec product is currently present.If not there it is got removed....

The OS is Windows 7 64bits. I see the message in a dialog box that opens. There are 2 buttons, 1 to continue the uninstallation, another to stop the uninstallation.

Symantec AntiVirus and SEP are not installed in the same computer, I don't know why it is written Symantec AntiVirus.

I can't remove these rules, and I have no longer Symantec products in "Add/Remove programs"

Then all ,products got uninstalled.If still you are having doubt have a look at this KB.If any entry is remaining you can remove.
How to manually uninstall the Symantec Endpoint Protection client from Windows Vista, Windows 7, and Windows 2008 R2 64-bit
If you are not able to remove that firewall rules ,it may be due to some policy restrictions in the windows.Check your group policy...

please put the screen shot; I think you are referring to other Symantec Products but not SEP

Go to services.msc and make sure
Liveupdate and Symantec services are off.
Reboot the machine..
Then try removing SEP

u must call the Technical Support at ( https://support.broadcom.com)  or
create a WEB case for getting the utility.

https://mysupport.symantec.com/

use this link for creating the web case.

Here are the screenshots :
Windows Firewall :
http://img834.imageshack.us/i/windowsfirewall.png/

Rules :
http://img507.imageshack.us/i/rulesf.png/

Property of a rule :
http://img96.imageshack.us/i/propertiesrule.png/

It is not related to SEP.When SEP is managing the settings message will be like firewall is manged by SEP....