Problem with updates again
Hello.
I have problem with actualization Antivirus and Antispyware Protection module only. SEP clients and SEPM are in separate environment and don't have an Internet. I update SEP clients according to www-secure.symantec.com/connect/forums/how-update-definition-without-internet#comment-2795571 post. I do the same every week and its OK. But now only Proactive Thread Protection and Network Thread Protection are up-to-date. Computers got always evend id 7 with source Symantec Antivirus of content "New virus definition file loaded. Version: 111020w." Now computers get not this event and defitions of Antivirus and Antispyware Protection are old. Communication beetween client and server is OK. I checked by http://<serveripaddres>/secars/secars.dll?hello,secars and telnet server with 8014 port and are OK.
What is the problem? Please help.
Comments
Hi, Please follow the
Hi,
Please follow the KB below and clear the definitions for the SEP client manually.
Let us know if the issue persists or gets resolved.
Aniket
As Aniket Amdekar sugested
As Aniket Amdekar sugested clear the virus definitions in
the SEPM and try
Below article can help you in this
How to clear corrupt Virus Definitions from SEPM
http://www.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm
@ Aniket Amdekar link is missing in your post
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Hi Aravind, Thanks for the
Hi Aravind,
Thanks for the link and your proactive effort to correct me on this.
Aniket
The problem is resolved
Several days ago I had problem with update few clients and I have done according this :
I forgot about this and Antivirus and Antispyware Protection module wasn't up-to-date.
Thanks for all comments.
Happy to hear your problem
Happy to hear your problem
solved..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
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