Endpoint Protection

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  • 1.  Problem updating definitions 32 and 64 bit (SEPM 11.x)

    Posted Sep 27, 2013 04:47 AM

    Hi,

    i followed the step listed here http://www.symantec.com/business/support/index?page=content&id=TECH104721

    because our SEPM 11 on Windows Server 2003 32 bit doesn't update definitions, but i continue to have the problem and if i go to SEPM->Admin-Server-Local Site->Show Live Update Downloads i see the same old definitions. The log.liveupdate has many errors like:

     

    27/09/2013, 8.32.49 GMT -> ProductRegCom/luProductReg(PID=1760/TID=680): Set property error -- Moniker {9C8634E3-0A02-8790-00AC-DD023EA505E1} is not found.
    27/09/2013, 8.32.49 GMT -> ProductRegCom/luProductReg(PID=1760/TID=680): Setting property for Moniker = {9D25C216-0A02-860D-01DA-669CBA3F2A22}, PropertyName = LU_SESSION_OPTOUT, Value = YES

    27/09/2013, 8.35.06 GMT -> HttpSendRequest (status 404): Request failed - File does not exist on the server.
    27/09/2013, 8.35.06 GMT -> Progress Update: DOWNLOAD_FILE_FINISH: - NOTE - URL: "http://liveupdate.symantecliveupdate.com/ms$20light_5.0_symalllanguages_livetri.zip", Full Download Path: "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\ms$20light_5.0_symalllanguages_livetri.zip" HR: 0x802A0026
    27/09/2013, 8.35.06 GMT -> HR 0x802A0026 DECODE: E_HTTP_NOT_FOUND


    What can i do ? Many thanks.



  • 2.  RE: Problem updating definitions 32 and 64 bit (SEPM 11.x)



  • 3.  RE: Problem updating definitions 32 and 64 bit (SEPM 11.x)

    Posted Sep 27, 2013 04:56 AM

    Trying to reinstall Live update as per SebastianZ Comments

    https://www-secure.symantec.com/connect/forums/sepm-not-getting-latest-updates#comment-9271751



  • 4.  RE: Problem updating definitions 32 and 64 bit (SEPM 11.x)

    Broadcom Employee
    Posted Sep 27, 2013 05:01 AM

    Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions.

    http://www.symantec.com/docs/TECH104721