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Problem With Upgrading to RU5

Updated: 21 May 2010 | 5 comments
jomargonzales's picture
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When RU5 was launched, I tried to implement the upgrade using "Upgrade Groups with Package" in the console. My experience with other workstation was (Symantec)MSI installation appears to the screen and its very annoying to user because they cannot cancel the installation. I would like to know why the installation was not passive(silent). To cancel the installation, I need to click very quick the Removal of Symantec in Add/Remove Programs and cancel the installation which is appearing on the monitor. Then after the uninstallation, I need to reinstall Symantec to a higher version. Is this a bug from RU5?

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Prachand's picture
27
Oct
2009
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By defalut  when we select

By defalut  when we select the option "Upgrade groups with Package" the upgrade that runs is SILENT.
But there is an option that  can notifiy the user about the upgrade.
please make sure that the notification is not on. There is no bug as such in RU5

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

AravindKM's picture
27
Oct
2009
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While using the option

While using the option "Upgrade Groups with Package"
Got to the settings of the package and see "notify the use before
upgrading" is selected or not

If selected remove it and try... It should not show any
messages to user

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

jomargonzales's picture
27
Oct
2009
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No Notification Config

There is no configuration for notification was set.

Jomar Gonzales

sandip_sali's picture
27
Oct
2009
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Upgrade group with package

Upgrade group with Package notify user.JPG

Thanks & Regards Sandip C Sali

jomargonzales's picture
27
Oct
2009
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to : sandip_sali Sir, I did

Jomar Gonzales