Problem With Upgrading to RU5
Updated: 21 May 2010 | 5 comments
When RU5 was launched, I tried to implement the upgrade using "Upgrade Groups with Package" in the console. My experience with other workstation was (Symantec)MSI installation appears to the screen and its very annoying to user because they cannot cancel the installation. I would like to know why the installation was not passive(silent). To cancel the installation, I need to click very quick the Removal of Symantec in Add/Remove Programs and cancel the installation which is appearing on the monitor. Then after the uninstallation, I need to reinstall Symantec to a higher version. Is this a bug from RU5?
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By defalut when we select
By defalut when we select the option "Upgrade groups with Package" the upgrade that runs is SILENT.
But there is an option that can notifiy the user about the upgrade.
please make sure that the notification is not on. There is no bug as such in RU5
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
While using the option
While using the option "Upgrade Groups with Package"
Got to the settings of the package and see "notify the use before
upgrading" is selected or not
If selected remove it and try... It should not show any
messages to user
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
No Notification Config
There is no configuration for notification was set.
Jomar Gonzales
Upgrade group with package
Thanks & Regards Sandip C Sali
to : sandip_sali Sir, I did
Sir,
I did not check the notification setup but still MSI installation occurs. When I cancel the said installation, it goes back to install.
Jomar Gonzales
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