Endpoint Protection

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  • 1.  Problem With UPHClean and Symantec Antivirus

    Posted Nov 14, 2011 01:00 PM

    Hi Everyone !

    I have a problem with the Symantec Antivirus of the Endpoint Protection in my TS Client. A lot of error with The UPHClean, but he is in the exception.

    This is the error log :

    ALERTE DE LA PROTECTION CONTRE LES FALSIFICATIONS SYMANTEC

    Cible : C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    Infos sur l'événement : Reprendre Thread
    Opération effectuée : Consigné
    Processus acteur : C:\Program Files\UPHClean\uphclean.exe (PID 1696)
    Heure : 10 novembre 2011 11:52:51

     

    Sorry for the language, is in french

     

    Thanks



  • 2.  RE: Problem With UPHClean and Symantec Antivirus
    Best Answer

    Posted Nov 14, 2011 01:36 PM

     

    1. Log into the Symantec Endpoint Protection Manager and click Policies.
    2. Under View Policies click Centralized Exceptions.
    3. If you have a Centralized Exceptions policy, edit the policy. Otherwise, follow step 4 to create it.
    4. Under Tasks click Add a Centralized Exception policy... This will create and open a new Centralized Exceptions Policy.
    5. In the left pane, click Centralized Exceptions.
    6. Click the Add button to open a drop-down menu. Move the cursor over Tamper Protection Exception and select it.
    7. Enter the full path to the file name: UPHClean.exe, in the File field. If you enter the Prefix variableyou must also enter the full path to the file in the File field.
    8. Save the policy by clicking OK and make sure it is assigned to the appropriate client groups.

    http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/2e9986d4443d81d7882574c8007e60ac?OpenDocument



  • 3.  RE: Problem With UPHClean and Symantec Antivirus

    Posted Nov 14, 2011 03:55 PM

    Hi Vikram Kumar ,

     

    Thanks for the answer, I will try the proposed solution and I keep abreast.



  • 4.  RE: Problem With UPHClean and Symantec Antivirus

    Posted Nov 16, 2011 03:49 PM

    Hi Vikram Kumar,

     

    The configuration does not work. Nothing has changed



  • 5.  RE: Problem With UPHClean and Symantec Antivirus

    Posted Nov 17, 2011 03:43 AM

    This is a Tamper Protection Alert. So if you excluded the UPHClean from Tam Protection exclusions it will work.

    Turn Off Tamper Protection on your Terminal Server and Terminal Clients.



  • 6.  RE: Problem With UPHClean and Symantec Antivirus

    Posted Nov 18, 2011 02:05 PM

    Ok thanks