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problema para activar la licencia de un SEPM

Created: 24 Apr 2013 • Updated: 25 Apr 2013 | 3 comments
This issue has been solved. See solution.

Buenos días, tenemos un problema para activar la licencia de un SEPM .

Tenemos algunos números de serie de licencias y al intentar activarlos aparece  el error "The serial number that was provided cannot be validate as it apperas to be unsupported source"

El  SEPM es 12.01.2015

¿Cuál puede ser el error?

 

Las licencias han sido obtenidas correctamente de Symantec

 

Operating Systems:

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W007's picture

hello,

as per error you license key are not valid,

Best bet you can contact symantec licensing team

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

Article:TECH162623  |  Created: 2011-06-17  |  Updated: 2012-07-11  |  Article URL http://www.symantec.com/docs/TECH162623

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

Article:HOWTO55294  |  Created: 2011-06-29  |  Updated: 2012-01-27  |  Article URL http://www.symantec.com/docs/HOWTO55294

 

 

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.Brian's picture

I would suggest calling support to get this worked out.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

SOLUTION
JM Jimenez's picture

Gracias a tod@s.

 

Lo hemos resuelto con el archivo slf que nos ha proporcionado Symantec

 

un saludo