Endpoint Protection

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  • 1.  PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 03:42 AM

    Bonjour,

    Malgré ce message d'avertissement sur une serveur windows 2008 TSE sur la session administrateur, le serveur reboot tout seul.

    Symantec Endpoint Protection

    Version : 12.1.671.4971

     2014-02-13 09_33_15-Irium _ Support Online.png

    Une solution ?

    Cordialement

    Christophe

     



  • 2.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 03:48 AM

    should be reboot option , check here

    Restarting client computers : 

    http://www.symantec.com/docs/HOWTO55111

    what does the pop up say? i'm unable to translate that...:)



  • 3.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 03:52 AM

    It is asking for reboot option, Please let me know that how you recieved this popup.

    I mean have you scaned the server or you have done any installtion or something else.



  • 4.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 03:57 AM

    Let me know if I 'm correct, the prompt says to restart the machine to clean a threat, No matter what option you select the server WILL be rebooted .. You want to reboot this manually and not by Symatec endpoint.

    Had a simillar discussion last week

    https://www-secure.symantec.com/connect/forums/custom-policy-reboots-server-when-remediation-has-occured

    AFAIK you need to reboot the server..No other option



  • 5.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 04:44 AM
    This is a symantec notification happens without necessarily scan the server. 
    I will try these:
     
    To ensure that a client does not restart
    1 On the client computer, open the registry editor.
    2 Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec
    Endpoint Protection\SMC.
    3 Add the following line to the registry:
    DisableRebootCommand REG_DWORD 1
     
    Regards
     
    I have to restart the server in safe mode

     



  • 6.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 04:48 AM

    See this

    System is in a reboot loop after installing Symantec Endpoint Protection (SEP) version 12.1

     

    Article:TECH168658 | Created: 2011-09-01 | Updated: 2013-08-27 | Article URL http://www.symantec.com/docs/TECH168658

     



  • 7.  RE: PROBLEME REDEMARRAGE SERVEUR

    Posted Feb 13, 2014 05:26 AM

    Try that and share the results please ;)