Problems Adding Exception to Tamper Protection
Hi! We recently started using GFI LANguard software on our network to update and check all our workstations everyday. Since we have started using this software I have noticed in workstation event viewer logs that symantec tamper protection is blocking this software. I have attached a word doc and on the first page I have a screen shot of what the event says.
The problem is that I have logged onto the SEPM Console and clicked on policies and exceptions and added the file path as an exception to tamper protection, but everyday the software is still being blocked? I have a screen shot of what I added to tamper protection on the second page of the word doc attached.
I have contacted Symantec, but they have not been much help. The tech is advising me to disabled tamper protection, which we don't want to do. Can someone look at the screen shots I have provided and tell me if I am doing something wrong? Thanks!