Endpoint Protection

 View Only
  • 1.  Problems in generating Client Endpoint 12

    Posted Mar 30, 2012 10:35 AM
      |   view attached

    I have a Edpoint Protection Manager 12.1 RU1

    And when I send to export a 32bit Client (March the option to generate. EXE) it is exporting package but never ends.



    And the folder that appears set to export several installation files, but does not generate the. Exe



    Can anyone help me?



  • 2.  RE: Problems in generating Client Endpoint 12

    Trusted Advisor
    Posted Apr 02, 2012 11:58 AM

    Hello,

    Could you try either of these steps:

    • Repair the installation of Symantec Endpoint Protection Manager from Cd1\SEPM Folder.
    • Run Management Server Configuration from C:\Program Files\Symantec\ Symantec Endpoint Protection Manager\Bin\upgrade.bat
    • Use Migration and Deployment Wizard and it will create package now
    • From Admin > Install Packages> Client Install Packages also try to export the package

    Hope that helps!!



  • 3.  RE: Problems in generating Client Endpoint 12

    Posted Apr 02, 2012 12:09 PM

    Check if he below helps

    Export client install package from 12.1 SEPM hangs at "Retrieving the package data from the management server"

    http://www.symantec.com/business/support/index?page=content&id=TECH182408

    https://www-secure.symantec.com/connect/forums/export-package-sepm-121-not-working#comment-6712961

    https://www-secure.symantec.com/connect/forums/unable-export-package#comment-6390471

    http://www.symantec.com/business/support/index?page=content&id=TECH102215

     

    hope this helps

     



  • 4.  RE: Problems in generating Client Endpoint 12

    Posted Apr 02, 2012 01:29 PM

    Good afternoon Mithun Sanghavi,

    I did the procedure I described, but the problem persists, any other suggestions?