Problems getting it to work at all!
Created: 22 Apr 2008 • Updated: 22 May 2010 | 7 comments
Apologies to all I'm new to this - I've scanned the forum and can't find anything similar.
We're a new installation (no upgrades) in a Welsh secondary school in *ahem* South Wales. I've got a Quantum Superloader 3 (LTO3) attached via SCSI to a 1U HP Server. The server and tapedrive like each other fine (no errors in the logs no SCSI issues). I've installed Backup Exec 12D for Windows Servers twice now and have had the same issue both times (so I guess it's me). Both cassettes are loaded wth tapes with the barcodes applied. The media tag sees the tapes no problems and reads the labels but in the media description says unknown media. When I look at the properties for an individual tape it says the size is 0 bytes.
I've imported the tapes and they appear in the Scratch set. I used the default Grandfather Father Son strategy to create my backup jobs but made sure they go into new media sets that allow for the tapes to be re-used.
The problem is that my test runs / backups don't work. They go into the queue and then, when the time comes, stay running until I kill them off. They report either that there is no media available or that none was able to be mounted. That can't be true because I've never run anything before!
Can anyone help? I can't see anything in the manuals anywhere.