Hi Everybody,
I have experienced this exact same problem a number of years ago with HPCM 6.n, at another client's site, but unfortunately don't recall if I ever got a resolution to it:
Problem description: HP SoftPaq Import gets stuck...
I have populated the Filestore in a vanilla installation of HPCM and hit the "Import..." button and the progress bar has been stuck at "0%" ever since:
DIR of FileStore
Volume in drive D is DATA
Volume Serial Number is D63D-7695
Directory of D:\Program Files\Altiris\Notification Server\NSCap\bin\Win32\X86\HPCMS\Filestore
21/05/2009 07:10 PM <DIR> .
21/05/2009 07:10 PM <DIR> ..
01/03/2006 05:49 PM 183 Readme.txt
21/05/2009 06:22 PM 4,734,168 sp29510.exe
25/08/2005 02:05 AM 2,735,535 SP29728.exe
21/05/2009 06:22 PM 3,534,384 sp31992.exe
21/05/2009 06:13 PM 837,962 sp32017.exe
17/05/2009 12:18 AM 2,235,064 sp32299.exe
21/05/2009 06:16 PM 3,506,360 sp32327.exe
21/05/2009 06:21 PM 5,961,696 sp32463.exe
17/05/2009 12:14 AM 25,616,464 sp32486.exe
21/05/2009 06:21 PM 18,529,952 sp32492.exe
14/05/2009 12:41 PM 15,263,672 sp32632.exe
17/05/2009 12:12 AM 4,695,176 sp33623.exe
21/05/2009 06:15 PM 56,896,928 sp33867.exe
17/05/2009 12:11 AM 37,783,736 sp34705.exe
17/05/2009 12:11 AM 14,222,120 sp36078.exe
17/05/2009 12:11 AM 16,230,920 sp36463.exe
21/05/2009 01:46 PM 972,104 sp36875.exe
14/05/2009 12:39 PM 7,199,800 sp37155.exe
17/05/2009 12:02 AM 3,368,240 sp37970.exe
17/05/2009 12:03 AM 4,981,128 sp38054.exe
21/05/2009 06:33 PM 31,173,080 sp38056.exe
21/05/2009 06:26 PM 7,512,776 sp38081.exe
21/05/2009 06:24 PM 4,079,248 sp38200.exe
17/05/2009 12:02 AM 21,383,752 sp38266.exe
17/05/2009 12:02 AM 25,428,432 sp38455.exe
17/05/2009 12:13 AM 78,507,648 sp38483.exe
17/05/2009 12:00 AM 5,525,472 sp39199.exe
17/05/2009 12:03 AM 103,850,993 sp40462.exe
17/05/2009 12:16 AM 4,656,488 sp41618.exe
17/05/2009 12:05 AM 6,711,232 sp43509.exe
23/09/2008 12:44 PM 2,048,137 ssm.cab
23/09/2008 12:43 PM 197,936 ssm.exe
32 File(s) 520,380,786 bytes
2 Dir(s) 18,793,308,160 bytes free
I have restarted the Altiris server several times since it got stuck with no change.
Progress Stuck Image:
About my vanilla install:
Windows Server 2003 Standard x86 R2 SP2
Server has plenty of CPU and RAM
HP Client Manager 7.0.1024 with SP1 applied.
If anybody could shed some light on how to get this thing unstuck I would be grateful.
Regards,
David Jones