HP,Altiris Group

when i import at softpaq this action is sucessfull but when i use HP delivery wizard in the option "choose softpaq" don´t list anything .
This is a new instalation on windows server 2003 std sp2 and this is a  firts time that i execute the import wizard.
i use HP Client manager 7.0

Can you please try to re-import the Filestore to see if it is successful?  There is a known issue with HP's SSM utility which had issues with processing the Filestore the very first time.  In subsequent attempts, it works.  Please post your results.

Also, the assumption is that these softpaqs were part of 'Download HP Health Scan Softpaqs'.  This inherently means that HP Instant Support identified known issues on your supported systems ( which have HPCM agent installed) and has deemed that you need to push out these softpaqs.

There are times when Admins may manually download softpaqs from HP's web site and place them into the Filestore and process it.  However, those softpaqs are not for the machines in your environment.  Keep in mind that HPCM's Softpaq Delivery Wizard will only display softpaqs applicable for the supported systems.

Thanks,
Anil

i re-import the Filestore but the problem is the same, also i have softpaqs applicable for the supported systems that i download of page HP the drivers whit icon blue, these support client manager.
i will do other tests and post whether they are good or not.



Thanks,

Wilman Lopez.

Take a look at my thread on this link:

https://www-secure.symantec.com/connect/forums/problems-hp-client-manager-configuration-hp-softpaq-import-gets-stuck