Problems installing unmanaged client in Win7 64
Created: 23 Mar 2010 | Updated: 10 Jun 2010 | 6 comments
This issue has been solved. See solution.
Generated an unmanaged client from 11.0.5002 (64).
Tried to install in on a Win7 64 machine running raid 1.
Setup appeared to run, but product never installed. On restart raid thought there were problems and rechecked the volume but found no issues.
Any thoughts?
Paul
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Go to run and type %temp%
Look for SEP_Inst.log
in the log file search Return value 3
Past e 5-6 lines before and after that
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
Also if you are using SEP 11.0.5002 then you need to follow this
Windows 7 / 2008 R2 - SEP Client installation rolls back
http://service1.symantec.com/SUPPORT/ent-security....
Work around for issue:
This will need to be done for both the 32bit and 64bit clients.
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
Prachand,
Thanks, however we never had install cd's. Done from a download.
Any suggestions on working around the cd?
Paul
When i said CD , i was referring to the download folder .
Open the download folder
and look for the SEP folder there
\Symantec_Endpoint_Protection_11.0.5002.333_RU5_AllWin_EN_CD1(2)\SEP
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
as prachand said did u look for the log file?
you dont need a cd, export package as he mentioned and try running it locally
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
The download that you have is the same thing that CD has.
Vikram Kumar
Symantec Consultant
The most helpful part of entire Symantec connect is the Search button..do use it.
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