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  • 1.  Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Posted Jan 15, 2012 11:24 PM

    Dear all

    My Liveupdate Administrator 2.3.0.71

    Normally i'm config daily download --> it is not work.

     

    Schedule down load not work, i'm try config every 4 hrs for download.

    but set time -->240 min --> starting date at :show 12/21/3097 08:33:16 

     

    Year show : 3097

    Please advise to me

    Thank you



  • 2.  RE: Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Broadcom Employee
    Posted Jan 16, 2012 01:24 AM

    can you select daily and let know if the time can be edited?



  • 3.  RE: Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Posted Jan 16, 2012 02:22 AM

    Hi pete_4u2002

     

    Daily schedule can edit the time.

    i'm try setup time on 1:00 PM but the schedule is not running.

    i'm checking on Activity monitor. no activity

     

    i'm worry about year converter A.D. and B.E. ?

    in log file year show A.D. --> 2554

    in schedule config B.E. --> 2012

     

    Please help me

     

     

     



  • 4.  RE: Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Broadcom Employee
    Posted Jan 16, 2012 08:06 AM

    can you restart the LUA service?



  • 5.  RE: Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Trusted Advisor
    Posted Jan 16, 2012 11:18 AM

    Hello,

    I would recommend you to create a case with Symantec Technical Support to grab the Latest copy of LUA 2.3.1

    Check this Article:

    https://www-secure.symantec.com/connect/articles/helpful-liveupdate-administrator-2x-analogy

     

    You can create a Case Online as well...

    QuickStart Guide - Create and Manage Support Cases in SymWISE

    http://www.symantec.com/docs/HOWTO31132

    How to update a support case and upload diagnostic files with MySupport

    http://www.symantec.com/docs/TECH71023

    Create and Manage Support Cases

    http://www.symantec.com/business/support/index?page=content&id=HOWTO31091

    Hope that helps!!



  • 6.  RE: Problems with LiveUpdate not work, schedule date show year is 3097 ?

    Posted Jan 16, 2012 09:53 PM

    I can restart LUA service.