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Problems with LiveUpdate not work, schedule date show year is 3097 ?

Created: 15 Jan 2012 | 5 comments
Kangyut's picture
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Dear all

My Liveupdate Administrator 2.3.0.71

Normally i'm config daily download --> it is not work.

 

Schedule down load not work, i'm try config every 4 hrs for download.

but set time -->240 min --> starting date at :show 12/21/3097 08:33:16 

 

Year show : 3097

Please advise to me

Thank you

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pete_4u2002's picture
15
Jan
2012
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can you select daily and let

can you select daily and let know if the time can be edited?

Kangyut's picture
16
Jan
2012
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Hi pete_4u2002   Daily

Hi pete_4u2002

 

Daily schedule can edit the time.

i'm try setup time on 1:00 PM but the schedule is not running.

i'm checking on Activity monitor. no activity

 

i'm worry about year converter A.D. and B.E. ?

in log file year show A.D. --> 2554

in schedule config B.E. --> 2012

 

Please help me

 

 

 

pete_4u2002's picture
16
Jan
2012
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can you restart the LUA

can you restart the LUA service?

Mithun Sanghavi's picture
16
Jan
2012
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Upgrade to LUA 2.3.1

Hello,

I would recommend you to create a case with Symantec Technical Support to grab the Latest copy of LUA 2.3.1

Check this Article:

https://www-secure.symantec.com/connect/articles/helpful-liveupdate-administrator-2x-analogy

 

You can create a Case Online as well...

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

Create and Manage Support Cases

http://www.symantec.com/business/support/index?page=content&id=HOWTO31091

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

Kangyut's picture
16
Jan
2012
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I can restart LUA service.  

I can restart LUA service.