I should preface this by saying that I am fairly new to applications like ghost that run through a network with a single management console. I am working to fix that, and have recently installed Ghost Solutions Suite on one of my servers. I've been going through my inventory and taking images of the common machines in my workplace so I can readily push out an image to anyone in a hurry. So far I've worked with 3 different machines successfully (a Dell Latitude D520, Dell Latitude D820, and an HP dc7700) I'm currently trying to push an image out to an HP dc5800 so I can configure it specifically for that machine, and then take an image of it to push out to other dc5800s.
I seem to be having problems with the NIC drivers for the dc5800 though. This is something that surprises me, because I've had absolutely no problems with the dc7700 which uses the same Intel Pro Gigabit card (82566dm) I've read up on some older web articles and forum posts about people having trouble with this card due to it being unsupported by the UNDI and Universal NDIS driver. However, those were fairly old, and I'd expect the UNDI driver to support this NIC by now.
What is happening:
Whether I boot up using a boot disk or with a Remot Client Task, I am able to boot and load the WinPE just fine. However, it never seems to be able to communicate on the network. The console will show the computer as
Disconnected, and the PreOS will simply sit there repeating "Polling for boud server XXXXXXXXXX" over and over.
When I boot with the disk and try to connect to a session, it will fail every time and tell me to check and make sure I've the the Ghost Cast Server up and ready to accept Clients (and I do)
I have noticed that I can ping localhost (127.0.0.1) but nothing else, including our gateway or name servers. Ipconfig shows nothing as being connected.
Some of things things I've tried:
1. In a similar situation a Symantec tech rep suggest adding "sleep 8" to the file in the Ghost WIzard Boot Review in order to give the computer enough time to grab an address from DHCP before it attempts to start the rest of the imaging process. This did not have an effect on the machine for me.
2. Several people suggested DOS drivers to download and use in the Deploy Anywhere Drivera Database. I've downloaded them, but cant seem to import DOS drivers (only Win2000, to Server 2008) I seem to be missing something. (Loading DOS drivers would make sense because it is WinPE that needs them, and the XP will use whatever drivers are in the image) because I am unable to find a place where DOS driver seem to go (Unless there is a way to import them into the Deploy Anywhere Driver Database).
This is bothering the heck out of me because I cant get it done, and to make things worse the dc5800 is my most prevelant machine with 75 of them on campus. Any help or suggestions you have would be greatly appreciated. Thank you for taking the time to even read my message. If there is something I've missed or more information that I need to post let me know and i will.
Joseph.