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Problems with patches

Created: 19 Jul 2011 | 5 comments

We detected the following problems in our environment.

OS is Vista build 6002 SP2. PMImport  6.2.1315. Patch man 6.x

Problems with patches:
MS09-060 : miss KB 974234 in altiris (is reported as missing by MBSA but isn't even available in Altiris)
MS09-024 : miss KB 969559 (is reported as missing by MBSA, is available in Altiris but is not detected and installed)
MS10-031 : KB 976321 reported by altiris as (installed by user but is still missing for MBSA)
MS10-039 : this bulletin is not available in Altiris
MS11-045 : KB 2541007 is not available in Altiris
MS11-049 : KB 2510061 is not available in Altiris

Is it possible to check?

Best Regards

Comments 5 CommentsJump to latest comment

Vandana's picture

1. MS09-060 : KB 974234 this is present in PMImport as a KB-974234 article.

2. Please check mentioned bulletins are available in PMImport.

 MS10-039

 MS11-045 : KB 2541007

 MS11-049 : KB 2510061.

3. MS09-024 : KB 969559 as per the bulletin page we have associated Office 2007 SP1 to this update.

4. MS10-031 : KB 976321 this bulletin is having two updates for the VBE6.dll file and having same version if one is installed then other one will be shows “Installed by User”.

 It would be great if you can provide the details of environment (what Office software / Components are installed on the machine?

Kada's picture

We are using MSOffice 2007.

1. It is presented, we will try to enable it.

2. MS10-039 and MS11-049 is part of InfoPath 2007 which was in Exclusion list. We deleted it from Exclusion list, run PMImport and we can see these bulletins. But MS11-045 - KB2541007 is still not visible after PMImport.

3. What does it mean? How we can install this update?

4. MBSA say that it is not installed.

MBSA result:

Security Updates Scan Results
 
     Issue:  Office Security Updates
    Score:  Check failed (critical)
    Result: 8 security updates are missing.

  Security Updates   
  
   | MS09-060 | Missing | Security Update for the 2007 Microsoft Office System (KB974234) | Important |
   | MS09-024 | Missing | Security Update for the 2007 Microsoft Office System (KB969559) | Important |
   | MS10-031 | Missing | Security Update for the 2007 Microsoft Office System (KB976321) | Important |
   | MS09-062 | Missing | Security Update for the 2007 Microsoft Office System (KB972581) | Important |
   | MS10-039 | Missing | Security Update for Microsoft Office InfoPath 2007 (KB979441) | Important |
   | MS09-060 | Missing | Security Update for Microsoft Office Visio Viewer 2007 (KB973709) | Critical |
   | MS11-045 | Missing | Security Update for Microsoft Office Excel 2007 (KB2541007) | Important |
   | MS11-049 | Missing | Security Update for Microsoft Office InfoPath 2007 (KB2510061) | Important |

AmolSontakke's picture

1) Please distribute these bulletin MS10-039 and MS11-049 check whether the updates are rolling out or not.

2) For MS11-045 - KB2541007:- Please check Exclusion List and see if Excel 2007 is there,we have pre-requisites as Excel 2007 for this update,MS09-060_kb973709 we have a Visio Viewer 2007 as pre-requisites so Please check it as well. KB-974234 is KB-Article with pre-reqs for Outlook 2007.

Kada's picture

Now I can see all problematic patches and bulletins (some were not visible becuase of Exclusion list, some I think because of not fixed PMImport ). I have asked Security team to check and if they found some issues I will add it here.

Thank you

sebastianalzogaray's picture

I have issue withs bulletins : ms09-037 ,ms09-043, ms10-079, ms11-036 , ms11-045 and ms11-055 , all fixes for Microsoft office 2003.
If I try to run the patch manually I get an error of "The update does not apply to your system". or error 1642 "The installer cannot install the upgrade patch because the program being upgraded may be missing".or error 0 "This update has already been applied or is included in an update that has already been applied" and Altiris Pacth management agent is reply the instalation.
 

I run MSBA an some fixes are not needed.

http://www.altirigos.com/vbulletin/patch-management-7/13780-patches-failing-install.html