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Problems with RHEL 6.3 and Oracle Backup BEserver 2012

Created: 28 May 2013 • Updated: 03 Jun 2013 | 3 comments
abh's picture
This issue has been solved. See solution.


I'am using BackupExec 2012 and Ralus on a RHEL 6.3 Server with an Oracle db running on it. I would like to backup the db and configured everything like it was suggested in the documentation.

Now I'am running into the problem that the BE server can't connect to the beremote agent, though it connected before. The messages log shows the following error:

SYMBDSNAP_SDK[15640]: Failed to open device: /dev/symbdsnapctl, errno: 2.

The filesystem is ext4.

Can anyone help me with this issue?

Best Regards


Operating Systems:

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pkh's picture

RHEL 6.3 is not supported.  BE 2012 only support up till RHEL 6.2. See the SCL below

BE 2012 SCL

abh's picture


thanks for your reply!

Can I somewhere find out when RHEL6.3 will be supported?

Best regards


pkh's picture

Unfortunately, Symantec does not publish a support roadmap.