Problems running Live Update.
Created: 16 Dec 2007 • Updated: 02 Mar 2009
I'm new to these message boards. Please forgive me if I am in the wrong place.
I believe I have a virus. I occasioonally hear Shania Twain sing, "I'll getcha good". And she has. I have trouble with Windows Explorer, My Computer, opening files I've downloaded from the Internet (while I still have the e-mail window open) and, most recently, when I try to connect with Ebay.
I have re-installed Live Update. My dialog box reads: Program: 8.00.9374 and Scan Engine 126.96.36.199, Version 11/1/2006 rev. 19.
When I try to run Live Update, the dialog box tells me it's not connected to the Internet. I get message LU1814. However, I AM connected to the Internet.
I have AOL, which also isn't running properly. I often get a dialog box that tells me I need to connect to the Internet to see a page I've requested.
Any help would be greatly appreciated. Thank you!