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Problems with setting up NB 6.5 on RHEL 5 64bit and IBM TS3100 tape library

Created: 05 Nov 2008 • Updated: 02 Mar 2009 | 3 comments

I've been trying to setup the following configuration and run out of ideas...

I must add that it's my first(almost) contact with netbackup, so I may be missing something obvious (I read the manual, at least some part of it...)

 

What I did so far

1) got NetBackup_6.5_LinuxRedhat2.6.tar.gz and NetBackup_6.5_ICS_LinuxX86.tar.gz files and installed the software (no errors)

2) in the admin console I ran "configure storage device" wizard

it found
IBM 3573-TL 4.40 configured,serialized, no limitations

IBM ULT3580-TD3 73P5 unusable, serialized, "No configuration device file exists" in properties -> Additional information

 

NetBackup sees the robot - we can read the inventory,barcodes and so on, but it can't use the drive and I've found no way to add it.

 

However, when using tar/mt on /dev/IBMtape0n the drive works (we can read, write, rewind etc.), ibm console diagnostic tools say everything is ok.

 

I'd be very grateful for any help

Martin

 

/usr/openv/netbackup/bin/scan says this:

************************************************************
*********************** SDT_TAPE ************************
*********************** SDT_CHANGER ************************
*********************** SDT_OPTICAL ************************
************************************************************
------------------------------------------------------------
Device Name : "-"
Passthru Name: "/dev/sg1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM ULT3580-TD3 73P5"
Vendor ID : "IBM "
Product ID : "ULT3580-TD3 "
Product Rev: "73P5"
Serial Number: "1210333647"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM ULT3580-TD3 1210333647"
Device Type : SDT_TAPE
NetBackup Drive Type: 16
Removable : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x10000
------------------------------------------------------------
Device Name : "/dev/sg2"
Passthru Name: "/dev/sg2"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 3573-TL 4.40"
Vendor ID : "IBM "
Product ID : "3573-TL "
Product Rev: "4.40"
Serial Number: "00L2U78D7229_LL0"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 3573-TL 00L2U78D7229_LL0"
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-5
Number of Drives : 1
Number of Slots : 23
Number of Media Access Ports: 1
Drive 1 Serial Number : "1210333647"
Flags : 0x0
Reason: 0x0

 

 

Comments 3 CommentsJump to latest comment

J.H Is gone's picture

we have slightly differnt enviroments so I not sure how much of this will help.

 

I have an AIX master.

 

in order for the library to work I had to be able see a device when I did my lsdev.

 

ovpass0 Available 0E-08-0,0 VERITAS Media Changer

ovpass1 Available 0A-08-02 VERITAS Media Changer

 

I could not at first see these.

 

I had to get from IBM the ATape device set.

once I installed this on my server I could see the ovpass just fine.

and I was able to add in everything and have it work.

 

 

 

 

I don't have to know how to spell....I work on Unix.
NetBackup 7.0.1 - AIX & Windows

Marcin Kaluza's picture

But I can see the devices in the system...

lsscsi shows them, with command line tools I can use both the LTO and the tape changer. NetBackup also sees them, but it seems as if it didn't knew the drive type/model. Is there any device database in NB that I could look into to check, if my tape drive is there??