Problems on start up

twhitehouse's picture
twhitehouse
November 9th, 2009

I have two malfunctions on start up each time my computer starts up.  I have uninstalled and reinstalled Symantec and this problem does not go away.  I can 'Fix All' and everything gets fixed.  Now, there is no red x over my Shield symbol in the bottom right system tray.  One of the malfunctions is the proactive threat protection.  The other malfunction is the antivirus and antispyware protection.  I have scanned my computer and found no viruses.  It just appears that Symantec Endpoint Protection 11 will not start up correctly.  Any ideas?

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0 votes
AravindKM's picture
AravindKM
1 week 6 days ago

Whether your SEP client is a

Whether your SEP client is a managed one or unmanaged?
Is it is having latest updates?
Which is the version of your sep (eg.11.0.4000.2295 )? 

0 votes
Mithun Sanghavi's picture
Mithun Sanghavi
1 week 6 days ago

The issue

Hello,

The issue seemed to be with older version as Aravind Highlighted.

Check the same. if it is a older version than 11.0.5002. Please update the same to 11.0.5002

Please download the Latest update of Symantec from the link given below:

https://fileconnect.symantec.com

You could also Migrate to the Latest version:

Migrating to Symantec Endpoint Protection 11.0 RU5

http://service1.symantec.com/support/ent-security.nsf/docid/2009090313483348

Thanks and Regards
-----------------------------------------------------
Mithun Sanghavi
Enterprise Product Support Analyst
Microsoft Certified Systems Administrator
Symantec Small Business Security Certified
Enterprise Technical Support
Sym

+1 (1 vote)
twhitehouse's picture
twhitehouse
1 week 6 days ago

unmanaged updated Sunday,

unmanaged
updated Sunday, November 8, 2009 R2
11.0.1000.1375

0 votes
Vikram Kumar-SAV to SEP's picture
Vikram Kumar-SAV to SEP
1 week 6 days ago

 You are using tooo old

 You are using tooo old version of SEP the latest one is 11.0.5002.xxx
I would suggest you to download and install the latest version of SEP from
https://fileconnect.symantec.com
To solve current and 1000 more issues...

SEP 11.0 Top Articles
FAQ about Symantec Critical System Protection

0 votes
twhitehouse's picture
twhitehouse
1 week 6 days ago

Sounds good, thanks. I will

Sounds good, thanks.

I will upgrade.

0 votes
Mithun Sanghavi's picture
Mithun Sanghavi
1 week 5 days ago

Migrating to MR5

Hello,

Please download the Latest update of Symantec from the link given below:

https://fileconnect.symantec.com

 

Inaddition to this,

Please follow the following steps to Install Symantec Endpoint Protection Manager along with Symantec Endpoint Protection Client.

1) Migrating to Symantec Endpoint Protection 11.0 RU5

http://service1.symantec.com/support/ent-security.nsf/docid/2009090313483348

2) Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/2c62c4ee0e697aae882573b000034ded?OpenDocument

3) Creating client installation packages

http://seer.entsupport.symantec.com/docs/305173.htm

4) Creating new Client Installation packages in the Symantec Endpoint Protection Manager Console

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/50aa9c0639f6edc08825731e0081a6ae?OpenDocument

5) Creating custom Client Installation packages in the Symantec Endpoint Protection Manager Console

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/c741ec26fa674b1e8825738a0076abf3?OpenDocument

6) How to Deploy Symantec Endpoint Protection to your client computers using the Migration and Deployment Wizard.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007111409432848
 

Thanks and Regards
-----------------------------------------------------
Mithun Sanghavi
Enterprise Product Support Analyst
Microsoft Certified Systems Administrator
Symantec Small Business Security Certified
Enterprise Technical Support
Sym

0 (2 votes)