Endpoint Protection

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  • 1.  problems starting the cluster service

    Posted Mar 23, 2011 12:01 PM

    Good.

     

    now I have problems starting the cluster service, I have installed a SEP client MR5, but I have to stop the services "smc-stop" for the cluster service can start.

    Thank you very much.



  • 2.  RE: problems starting the cluster service
    Best Answer

    Trusted Advisor
    Posted Mar 23, 2011 12:06 PM

    Hello,

    Check the Symantec knowledgebase Article:

    Microsoft cluster resources fail to transition from one node to another within the cluster after Symantec Endpoint Protection 11.0 RU5 installation

    http://www.symantec.com/business/support/index?page=content&id=TECH97096&actp=search&viewlocale=en_US&searchid=1300896307330

     

     

    Are you receiving ...

    Event logs show errors of type ESENT

    OR

    System Error ClusSvc FFCLFS02 N/A 1069 Cluster resource 'Disk D:' in Resource Group 'Cluster Group' failed. 

    Check the Article below:

    Symantec Endpoint Protection client causes moving of cluster resource to fail

    http://www.symantec.com/business/support/index?page=content&id=TECH154394&actp=search&viewlocale=en_US&searchid=1300896307330



  • 3.  RE: problems starting the cluster service

    Trusted Advisor
    Posted Mar 23, 2011 12:17 PM

    Hello,

    Since you are carrying  Older version 11.0.5002

    We recommend you to upgrade the Symantec Endpoint Protection Manager and all clients to Latest version.

    Since you are carrying old version, there would be 2 upgrades you will have to go through. Please check the steps below:

    1) From Symantec Endpoint Protection 11.0.5002  to Symantec Endpoint Protection 11.0.6005 (RU6a)

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/6f5427dfdd4a0cc18825770400611b5a?OpenDocument

    2) From Symantec Endpoint Protection 11.0.6005 (RU6a) to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)

    http://www.symantec.com/business/support/index?page=content&id=TECH155655

     

    Reason:---> check the Release Notes below:

    Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x