Endpoint Protection

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  • 1.  Problems with Symantec Antivirus

    Posted Aug 05, 2010 02:06 AM
    So I have had this AV for a while now, and now all of a sudden im having issues with it. I have Symantec Liveupdate installed, and my AV is set to load on system start. When I start the system it will bring up the folder where the Liveupdate files are (not the updates the actual program files), and my AV will not load up. I have to go to the symantec folder and manually open the AV. I have Windows XP 32-bit. Whats going on with it?


  • 2.  RE: Problems with Symantec Antivirus

    Posted Aug 05, 2010 02:51 AM
    What is the version of Symantec Installed?
    Can you please paste a screen shot of the error?


  • 3.  RE: Problems with Symantec Antivirus

    Posted Aug 05, 2010 10:09 AM

    Does the AV start up in Safe-mode? If so, I would suspect a possible virus. Download the latest rapid release definitions for your product, then run a full scan in Safe-mode.

    http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=rr


  • 4.  RE: Problems with Symantec Antivirus
    Best Answer

    Posted Aug 05, 2010 11:45 AM

    I have heard of something like this, a folder opening at startup.  The only thing I can find right now is this:

    Title: 'Symantec folder opens automatically after installing Symantec AntiVirus and restarting the computer'
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2004070212031148

    sandra


  • 5.  RE: Problems with Symantec Antivirus

    Posted Aug 05, 2010 01:29 PM
    Thanks sandra that worked! Just a registry problem.


  • 6.  RE: Problems with Symantec Antivirus

    Posted Aug 05, 2010 02:12 PM

    You're welcome!  Please be so kind as to mark my answer as the solution. smiley

    sandra