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Problems with updating active directory index

Created: 21 Nov 2012 | 3 comments
Joe Saland's picture
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I'm having trouble with a directory connection.  I can recreate the connection and it creates correctly the first time,  but everytime it goes to refresh the index I get the following error in the tomcat/localhost log:

 

21 Nov 2012 16:27:06,774- Thread: 20 INFO [com.vontu.profiles.manager.InfoSourceIndexJob] Indexing InfoSource Job begin executing
21 Nov 2012 16:27:06,837- No matching response control found for paged results - looking for 'class javax.naming.ldap.PagedResultsResponseControl
21 Nov 2012 16:27:06,838- Thread: 20 SEVERE [com.vontu.profiles.manager.InfoSourceIndexCreator] Unexpected exception while creating exact data profile "adconnection" version 1
Cause:
java.lang.NullPointerException
java.lang.NullPointerException
    at com.vontu.profiles.manager.directoryconnection.LdapIndexSearchObject$Mapper.mapFromContext(LdapIndexSearchObject.java:112)
    at com.vontu.profiles.manager.directoryconnection.LdapIndexSearchObject$Mapper.mapFromContext(LdapIndexSearchObject.java:85)
    at org.springframework.ldap.core.ContextMapperCallbackHandler.getObjectFromNameClassPair(ContextMapperCallbackHandler.java:67)
    at org.springframework.ldap.core.CollectingNameClassPairCallbackHandler.handleNameClassPair(CollectingNameClassPairCallbackHandler.java:50)
    at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:297)
    at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:237)
    at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:624)
    at com.vontu.profiles.manager.directoryconnection.MembershipResolver$MembershipIterator.search(MembershipResolver.java:197)
    at com.vontu.profiles.manager.directoryconnection.MembershipResolver$MembershipIterator.hasNext(MembershipResolver.java:154)
    at com.vontu.profiles.manager.directoryconnection.UserGroupEntryReaderCreator.getUniqueUserGroupEntries(UserGroupEntryReaderCreator.java:90)
    at com.vontu.profiles.manager.directoryconnection.UserGroupEntryReaderCreator.createUserGroupEntryReader(UserGroupEntryReaderCreator.java:76)
    at com.vontu.profiles.manager.directoryconnection.DirectoryConnectionSourceIndexCreator.createIndex(DirectoryConnectionSourceIndexCreator.java:198)
    at com.vontu.profiles.manager.directoryconnection.DirectoryConnectionSourceIndexCreator.indexDirectoryConnection(DirectoryConnectionSourceIndexCreator.java:138)
    at com.vontu.profiles.manager.directoryconnection.DirectoryConnectionSourceIndexCreator.indexInfoSourceOnManager(DirectoryConnectionSourceIndexCreator.java:74)
    at com.vontu.profiles.manager.InfoSourceIndexCreator.indexListOfDataSources(InfoSourceIndexCreator.java:138)
    at com.vontu.profiles.manager.directoryconnection.DirectoryConnectionSourceIndexJob.index(DirectoryConnectionSourceIndexJob.java:12)
    at com.vontu.profiles.manager.InfoSourceIndexJob.execute(InfoSourceIndexJob.java:46)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:543)
21 Nov 2012 16:27:06,855- Thread: 20 SEVERE [com.vontu.profiles.manager.InfoSourceIndexCreator] Unexpected error occurred while creating exact data profile "adconnection" version 1. null

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pete_4u2002's picture

can you check by using ldap browser with the logged in user to verify if you can access the list?

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Joe Saland's picture

Yes it works just fine with Softerra and when I create the index the first time it also works just fine.  It's only on re-indexing that it begins to fail.

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Jsneed's picture

This recently started happening to us.  We have a ticket in to support and I'll post here if we figure anything out.

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