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"Process and Services must be halted"

Updated: 14 Oct 2010 | 2 comments
Optimus Prime's picture
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What does this action means? I found it in our server's risk log after running a full scan.  Please see below for more details.

Filename: tdyuchlo[1].gif
Risk: W32.Downadup.B
Action: Process or service must be halted
Risk Type: File
Original Location: c:\Documents and Settings\A7\Local Settings\Temporary Internet Files\Content.IE5\WHAZK1QR
Action Description: blank

Before SEP installation on Windows 2000 Advanced Server, we are prompted to upgrade the Internet Explorer from IE 5 to IE6. After upgrading the IE, we have successfully installed SEP and update the virus definition. After running a full  scan,  I noticed the risk log above. Kindly suggest possible resolution on it.  

Comments

Thea's picture
13
Apr
2010
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try this

Try to reboot the server in normal mode or safe mode then try running full scan again.

Grant_Hall's picture
13
Apr
2010
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It means you are most likely

It means you are most likely infected. Check out the couple of links I posted below about this particular strain. Most likely this is coming into your network from a computer that has not properly been patched. More information about that is in the two links. Give them a read and let us know if you have any questions.

http://www.symantec.com/connect/blogs/new-variants-w32downadupb-find-new-ways-propagate

http://www.symantec.com/connect/blogs/new-variants-w32downadupb-find-new-ways-propagate

Cheers
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )