Symantec Management Platform (Notification Server)

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  • 1.  Process to apply NS updates

    Posted Nov 25, 2008 01:46 PM
    Hi all

    I have some updates to do on my notification server, I'm wondering if there is a correct process of doing the updates ie turning off services, making NS console unavailable to users etc.

    Last time I did updates - specifically the Dell Client Manager the console became unavailable to all user's for about an hour except the account that the install was done from, it then miraculousy bounced back but was a huge worry at the time.

    The following products require update - are there any known issues with any of the following.
    Carbon Copy Solution from V6.2.1136 to V6.2.1144
    Altiris Dell Client Manger Plus Quick Start V6.1.1515 to 6.1.1563
    Altiris Report Pack for Inventory Solution for Windows from V6.2.1044 to V6.2.1047
    Upgrade Intel AMT Setup and Configuration Server

    Thanks in advance
    Cat


  • 2.  RE: Process to apply NS updates

    Posted Nov 25, 2008 04:44 PM
    Cat,
    The services are paused by the upgrade process. As far as the console being unavailable, sometimes the services remain in a paused state and must be started again. This is most often evidenced by the flashing stop sign at the top right of the console.

    Hope that helps,

    Jim